Human Resources Analyst

Human Resources Coordinator

This is the second of four levels in the Human Resources series. Incumbents coordinate a broad range of programs related to human resources. Responsibilities may include developing and coordinating training programs; collecting and analyzing data; making recommendations based on the analysis of data; interviewing applicants; providing guidance to employees, supervisors, and managers on employee relations issues; developing and directing diversity and inclusion efforts Citywide, including engaging members of the public; investigating complaints; preparing formal reports; and coordinating new employee orientations.

PLEASE NOTE: THIS POSITION IS ONLY OPEN TO CURRENT CITY OF CLARKSVILLE HUMAN RESOURCES DEPARTMENT EMPLOYEES WHO HAVE BEEN IN THEIR CURRENT POSITION FOR AT LEAST SIX MONTHS. NO OTHER APPLICATIONS WILL BE CONSIDERED.

Example Of Duties

Essential Functions:

• Compiles, organizes, and analyzes a variety of data; tracks human resource metrics; creates reports; and recommends changes to policies, procedures, compensation, and/or benefit levels; manages related records; maintains confidentiality of sensitive information and protected health information (PHI) in accordance with the HIPAA Privacy Rule and Security Rule.
• Advises employees, managers, and supervisors on FMLA/ADA rights and coordinates the approval/denial of certifications.
• Assists employees and dependents with benefit questions, claims and issues associated with them.
• Develops and coordinates training programs which includes identifying training needs, developing, or selecting training materials, scheduling training sessions, presenting training materials, and analyzing training effectiveness.
• Provides counsel and direction to supervisors and managers on human resource issues.
• Interviews applicants for open positions which may include developing and reviewing interview questions, training other interviewers on appropriate and legal interview procedures, and assessing applicants' responses to interview questions; coordinates new employee orientations.
• Investigates complaints involving employee relations issues, which include interviewing employees, analyzing information, and presenting findings.
• Performs other duties of a similar nature or level.

Typical Qualifications

MINIMUM EDUCATION AND TRAINING

• Associate degree in Human Resources, Business, or a related field.
• Two (2) years of Human Resources experience.
• An equivalent combination of education and experience sufficient to perform the job's essential duties.

License and Certifications

• None.

Supplemental Information

MINIMUM QUALIFICATIONS AND STANDARDS REQUIRED

Knowledge of:

• Human resources principles and practices.
• Employee relations principles and practices.
• Applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes, including the HIPAA Privacy Rule and the Security Rule.
• Mathematical and statistical principles.
• Diversity management principles.
• Record maintenance techniques.
• Computers and related software applications.
• Interviewing techniques.
• Recordkeeping principles.
• Customer service principles.

Skill in:

• Coordinating programs and services.
• Compiling, analyzing, and summarizing information.
• Presenting training materials.
• Interviewing applicants.
• Maintaining confidentiality.
• Performing mathematical and statistical calculations.
• Providing customer service.
• Maintaining records.
• Using computers and related software applications.
• Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the public, etc., sufficient to exchange or convey information and to receive work direction.

Physical Requirements :

The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Additionally, the following physical abilities are required:

• Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.
• Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
• Grasping: Applying pressure to an object with the fingers and palm.
• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination sound.
• Mental Acuity: Making rational decisions through sound logic and deductive processes.
• Reaching: Extending hand(s) and arm(s) in any direction.
• Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
• Speaking: Expressing or exchanging ideas by means of the spoken word, including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
• Standing: Particularly for sustained periods of time.
• Talking: Expressing or exchanging ideas by means of the spoken word, including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Visual ability 1: sufficient to perform an activity like preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.
• Walking: Moving about on foot to accomplish tasks, particularly for long distances or move from one work site to another.