Branch Manager

Job Description

Job Description

Branch Manager

Job Summary

Climate Pros is seeking a dynamic, results-driven Branch Manager to lead and grow a high-performing branch operation. This leadership role is responsible for driving operational excellence, profitable growth, customer satisfaction, and team development across service and construction operations.

The ideal candidate is a strategic business leader with a strong operational background, proven financial acumen, and a passion for building high-performing teams and customer relationships. This role requires a hands-on leader who can inspire accountability, foster collaboration, and execute business strategies that align with organizational goals and values.

The Branch Manager serves as the face of the business within the local market and plays a critical role in shaping culture, driving performance, and developing future leaders.

Key Responsibilities

Customer Growth

• Implement regional growth strategies at the branch level to achieve revenue and profitability targets
• Manage branch service and construction operations to ensure customer satisfaction, contract compliance, and timely project delivery.
• Collaborate with Account Management and Business Development to support and nurture customer relationships, aiding key local accounts as needed.
• Proactively review branch customer lists to maximize growth with existing clients and identify new opportunities.
• Support the expansion of new business segments in collaboration with the RVP and sales teams.
• Ensure successful execution of construction and service projects in alignment with company standards and customer expectations.
• Foster a growth mindset across the branch team, encouraging innovation and proactive pursuit of business opportunities.
• Manage the branch-level Risk & Opportunity pipeline and align it with financial commitments.

Operational Excellence  

• Own the branch P&L, ensuring revenue, margin, and EBITDA targets are met or exceeded.
• Supervise all branch operations, including workforce planning, job scheduling, dispatch, and resource allocation.
• Provide valuable insights and support during the formulation of forecasts and budgets.
• Lead a safety-first culture and ensure compliance with all safety programs and training compliance.
• Drive branch-level initiatives to improve efficiency, productivity, and cost control.
• Oversee branch-level administrative functions, including expense approvals, Z-ticket reviews, and reviewing billing transactions outside the SM threshold.
• Approve credits, warranty work, and expenses within delegated authority.
• Ensure compliance with all inventory controls.
• Collaborate on setting, monitoring, and acting on branch KPIs and metrics.
• Collaborate across departments to ensure service agreement renewals align with company goals.

Leadership & People Development

• Build, mentor, and develop a high-performing branch leadership team focused on accountability, collaboration, and continuous improvement.
• Foster an inclusive, positive, and performance-oriented culture aligned with Climate Pros’ core values and leadership expectations.
• Lead regular performance reviews, coaching conversations, KPI meetings, CPOM meetings, and action planning sessions.
• Recruit, retain, and develop top talent while building a strong succession pipeline for future leadership roles.
• Strengthen collaboration between Service, Construction, and Modernization teams to improve operational execution and customer experience.
• Develop and maintain strong working relationships with union leadership and field teams.
• Champion employee engagement, professional growth, and workplace safety throughout the organization.

Qualifications & Experience

• Bachelor’s degree in Engineering, Business, Construction Management, or a related field preferred.
• Minimum of 5 years of leadership experience managing a fast-paced service, construction, or industrial operations business.
• Proven track record of driving business growth, operational excellence, and financial performance.
• Strong leadership presence with the ability to motivate, develop, and influence teams at all levels.
• Demonstrated financial acumen, including forecasting, budgeting, cost analysis, and P&L

management.

• Excellent communication, interpersonal, and problem-solving skills.
• Strong organizational and time-management skills with the ability to prioritize in a fast-paced environment.
• Experience leading union and non-union workforces preferred.
• Proficiency with Microsoft Office and business management systems.
• Commitment to safety, accountability, integrity, and continuous improvement.

Why Join Climate Pros

At Climate Pros, we believe our people are our greatest asset. We are committed to developing strong leaders, empowering teams, and creating opportunities for long-term career growth. As a Branch Manager, you will have the opportunity to directly impact business performance, shape organizational culture, and lead a talented team within a rapidly growing organization.

If you are a driven leader who thrives in a fast-paced environment and is passionate about operational excellence, customer success, and team development, we encourage you to apply.

Physical Requirements & Working Conditions

• Regularly required to sit, stand, walk, and occasionally lift and/or move up to 15 pounds.
• Noise level is typically moderate.
• Employees may be required to visit customer sites and participate in ride-alongs with field technicians as part of their role.

 

Climate Pros is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Company Description

The company is an industry leader with over 1,600 employees, offering multifaceted service, construction, and modernization solutions to businesses across the United States. They have been ranked in Inc’s 5,000 Fastest-Growing Companies for the past 10 years.

Climate Pros is out to “Disrupt the Industry by Creating a Great Company for Great People” with employees in 43 states, servicing 1,300+ customers and over 10,000 sites and providing expert support 24 hours a day seven days a week. Climate Pros partners with customers including supermarket retail, refrigerated storage warehouses, convenience stores, and the biomedical industry to provide innovative, customized services.

Forming long-term partnerships is what sets Climate Pros apart from the competition by providing highly skilled technicians, and consulting on the latest regulations, technology, and trends.

To support their mission to have the safest and highest skilled team in the industry Climate Pros invests heavily in the training and ongoing deve

Company Description

The company is an industry leader with over 1,600 employees, offering multifaceted service, construction, and modernization solutions to businesses across the United States. They have been ranked in Inc’s 5,000 Fastest-Growing Companies for the past 10 years.\r\n\r\nClimate Pros is out to “Disrupt the Industry by Creating a Great Company for Great People” with employees in 43 states, servicing 1,300+ customers and over 10,000 sites and providing expert support 24 hours a day seven days a week. Climate Pros partners with customers including supermarket retail, refrigerated storage warehouses, convenience stores, and the biomedical industry to provide innovative, customized services.\r\n\r\nForming long-term partnerships is what sets Climate Pros apart from the competition by providing highly skilled technicians, and consulting on the latest regulations, technology, and trends.\r\n\r\nTo support their mission to have the safest and highest skilled team in the industry Climate Pros invests heavily in the training and ongoing deve