Build Lead ServiceNow Integration - Remote

Kforce has a client that is hiring a Build Lead ServiceNow Integration. This role will be remote, with first week onsite at the client's office. Summary: The Build Lead serves as the technical lead for ServiceNow delivery, owning solution design, development standards, and technical decision making across integrations, ITSM, and CMDB. This role goes beyond hands-on development by providing technical leadership, mentorship to junior developers, and oversight of quality and best practices, ensuring scalable, secure, and supportable ServiceNow solutions aligned with enterprise needs. Key Responsibilities:

• Lead the design and development of complex ServiceNow solutions across ITSM, CMDB, and integrations
• Serve as the technical owner for ServiceNow builds, ensuring alignment to platform best practices and architectural standards
• Configure and develop advanced workflows, business rules, scripts, and UI components
• Design, build, and optimize ServiceNow integrations using REST/SOAP APIs, IntegrationHub spokes, MID Server, and data imports
• Define and maintain CMDB data models, CI relationships, governance rules, and automation strategies
• Partner with architects, product owners, and stakeholders to translate business requirements into scalable technical designs
• Provide technical leadership and guidance to Junior and Mid-level Developers, including code reviews and mentoring
• Support testing, deployment, defect resolution, and release activities across environments
• Ensure documentation of technical designs, configurations, and integration logic
• Identify risks, performance issues, and improvement opportunities proactively

Certifications Required:

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Implementation Specialist (CIS) - ITSM or CMDB
• 5+ years of ServiceNow development experience, with a focus on enterprise implementations
• Strong expertise in ITSM modules (Incident, Problem, Change, Request, Knowledge)
• Deep experience with CMDB development, CI relationships, normalization, and data quality controls
• Proven experience building and managing ServiceNow integrations (REST/SOAP, IntegrationHub, MID Server)
• Advanced proficiency in ServiceNow scripting (JavaScript, Glide APIs)
• Experience leading or mentoring junior developers in a delivery team
• Strong collaboration and communication skills across technical and non technical stakeholders

Nice to Have: * Certified Application Developer (CAD)