Bilingual Field Supervisor

Job Description

Job Description

What We Do

At C.A. Fortune, we aspire to maintain our position as the nation's leading consumer brands agency. We realize how fortunate we are (pun intended) to offer comprehensive solutions to our clients. From sales management to marketing, all the way down to insights and e-commerce, our boutique service model offers a breadth of services to our clients.

Who We Are

People. Passion. Purpose. Our people are the core of our business. Our unique boutique service model allows our people to follow their passions with a purpose, all while delivering excellent services to our clients. We are committed to living out our values. We are fearless and curious innovators who lead with solutions, empower others, and do the right thing, always. We are a family-first organization and recognize the importance of a healthy and flexible work-life balance, a positive support system, and the power of diversity and inclusion.

Overview of the Role

• The Bilingual Field Supervisor is an integral part of the DTH team and a key support for all agency operations. Ensuring all of our contractual obligations are executed is a priority. In this position you will assist the management team with overseeing compliance of our client's needs, requests and goals. The agency manages a variety of projects for several clients in several markets; this position will work across all clients, projects and markets at any given time. This territory includes all Inland Empire area.
• Location: Riverside, CA
• This position is full-time, 40 hours a week, will observe a hybrid schedule in the field 3 days a week
• Compensation: $22 - $25 hourly
• You will be responsible for selling, merchandising, gaining/maintaining distribution within a variety of accounts.
• Utilize technology to complete work efficiently.
• You must be able to lift, bend/stoop for extended periods of time.
• This is a position where you work independently, follow direction, and have excellent communication skills.

What You'll Do at C.A. Fortune - DirecToHispanic

• Develop a working knowledge of the products and services offered by DTH
• Support client programs, as assigned, to ensure excellent results
  • Merchandising, events, in-store activations, etc.
• Assist with field supervision to ensure proper execution of programs including but not limited to
  • Market audits, store checks, event set ups etc.
• Escalate field issues to the management team and follow up for timely resolution.
• Serve as a mentor and a coach to all field staff to drive better performance and efficiency
• Continuously evaluate field operations for discrepancies, issues and opportunities for improvements
• Assist with creating and managing field execution calendars
• Assist with schedules
• Collect and provide the management team with adequate feedback of the field operations to assist in developing staff. performance/coaching assessments and improvement plans
• Assist with recruiting and field staff training
• Assist in management of master storage inventories
• Fulfillment of program and campaign materials and supplies
• Assistance with preparing reports and presentations, as requested
• Provide the management team recommendations that will lead to greater efficiencies and improved operations
• Attend client meetings and presentations as requested
• Other duties as requested by the management team

What You Should Bring to the Table

• Must have retail experience; preferably Hispanic retail experience
• Knowledge of trade marketing principles and understanding of the grocery industry
• Prefer bilingual (Spanish and English)
• Associates degree and/or 2+ years verifiable experience
• Proficiency in Excel, Word and PowerPoint at an intermediate level or better
• Excellent multi-tasking, organizational, communication and proof-reading skills
• Highly organized and detail oriented
• Team player who always stays in the solution
• Reliable transportation
• Ability to make decisions in the best interest of the agency and its' clients
• Trust worthy, honest and highly developed people skills
• Occasional travel
• Valid Driver License
• Proof of Automobile insurance
• Reliable phone service and internet service for daily communication
• Required to drive to stores in assigned territory to complete retail task & audits at local grocery retailer
• Interpersonal; proactive, conflict management, creative thinking, open to coaching and feedback
• Commitment and ability to communicate clearly; verbal and written
• Must be well organized and detail oriented
• Must be able to manage a wide variety of tasks at once
• Excellent people skills and the ability to work with a variety of different people
• Professional appearance and persona
• At times, work extended hours to ensure all deadlines are met
• Must be able to handle pressure well and work independently to see projects/tasks through to the end
• Understand business implications of decisions, understand profit/loss of a project, demonstrate knowledge of market and competition, align work with strategic goals

Perks

• Paid drive time
• Communication stipend - $50/ month
• Car stipend provided - $400/ month
• Flexible monthly schedule
• PTO and sick days
• 10 paid company holidays per year
• 1 floating holiday
• 2 paid volunteer days
• Medical, dental, and vision
• Paid company life insurance
• 401k with company match

Come As You Are

C.A. is committed to making our company more inclusive. Diversity fuels our innovation and better connects us to our clients, our colleagues, and our communities. Based on research, we know that women and other marginalized groups tend to apply to roles only when their experience perfectly matches the job description. That said, we encourage you to apply if you meet the majority of qualifications, especially if this role aligns with your career trajectory.