Dispatch Associate

IMMEDIATE HIRING! Dispatch FULL-TIME Opportunity Dispatcher - 610 Shift: 6PM-6AM Dekalb County, Georgia We'rehiring Dispatchers that will respond to emergency and non-emergency calls for ambulance and transportation services. This person assigns and routes transportation requests and can provide clear communication in all situations to ensure quality support and care to our customers. Responsibilities: Dispatchers will proficientlymonitorand respond to calls and emails using established call handling timeleveragingthe communication and information management system to deliver excellent customer support to providers,facilitiesand member representatives. Useappropriate methodsto schedule, assign,reviewand route transportation requests. Clearly document communications following protocols andprocesses, andproperlyidentifyand escalateissuesas necessary. Effectively communicate trip data including confirmations, routing time,issuesand performance. Dispatchers will work collaboratively and in a professional manner withall alliedhealth and public safety personnel as well as your fellow coworkers. Successful Dispatchers will demonstrate organization,multitaskingand time management skills. MinimumRequired Qualifications: High school diploma or equivalent (GED) Some work experience, preferably in dispatch or routing calls in customer service EMD Certification Why Choose AMR? AMR is one of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at GMR's Core Behaviors -keep care at the center, raise your hand,seekto understand, find a way together and be accountable-unite our teams and set us apart in emergency medical services. EEO Statement Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability. Check out our careers site benefits page to learn more about our benefit options. R0055373