Relief Recovery Specialist (On-Call)

Sign‑On Bonus for Bilingual Applicants $2,000 (Distributed in 4 parts: $500 after 30 days, $500 after 90 days, $500 after 150 days, and $500 after 210 days of employment) The bilingual bonus applies to client‑facing positions and will be awarded upon successful completion of the language test. JOB TITLE: Relief Recovery Specialist (On‑Call) LOCATION: Mission Street Recovery Station San Jose, CA Employment Type: Part‑Time – hours will vary on call weekly. Shifts are 6:45am‑3:15pm, 2:45pm‑11:15pm and 10:45pm‑7:15am when coverage is needed including holidays, weekends for staff out sick, on PTO, on leave etc. Who are we? Horizon Services, Inc. (HSI) is a nonprofit established in 1974 that offers addiction treatment with the goal of reducing substance use related challenges for people from all walks of life, including those from some of the most disenfranchised and marginalized communities. Providing exceptional services to our diverse community. We are proud to support the Behavioral Health Services Department (BHSD) clients in their preferred languages, ensuring accessibility and inclusivity for all. Our Values We practice our values of Integrity, Respect, Compassion, and Professionalism to provide residential treatment, withdrawal management, and sobering programs to support the well‑being of women, men, youth, LGBTQ, and BIPOC clients to live healthy, fulfilling and constructive lives. HSI is an inclusive workplace and a learning community where our collective experiences enrich each other’s growth. What will make you successful in this role? Monitor and observe Recovery Station client behavior and activity to ensure clients are safe, accounted for and stable. Must work collaboratively as part of a multi‑disciplinary team at the Recovery Station. Create and maintain a safe, welcoming environment for all clients. Maintain facility cleanliness and organization daily. Conduct property safety checks on client incoming property. Monitor daily bed roster and census to ensure client accountability with program requirements. Assist with meal preparation and meal distribution daily. Run reports from EPIC, Medi‑Cal and HMIS (MSRS only). Communicate daily needs or observational concerns or impression to Health and or SUD staff. Participate in daily shift‑change activity and any concerns. De‑escalate emotionally unstable client behavior. Provide orientation and overview for incoming clients. Attend to clients’ needs while maintaining daily activity schedule. Monitoring cleanliness and performing needed cleanup duties. Preparing bed rolls and basic hygienic items for all incoming clients. Ensure laundry details are completed. Replenish supplies as directed by Program Manager. Provide transportation and emergency response assistance. Transport clients to local facilities when needed (Sobering Center only). Respond to emergency needs as directed by Health Center staff and or Program Manager. Assist SUD or Health Center staff with referral and or transfer (Sobering Center only) to continuing care. Success Competencies Client Focus: Gains insight into client needs, quickly establishes rapport and relationships using evidence‑based practices, provides compassionate and empathic client care to all program participants. Problem Solving: Uses logic and methods to solve difficult problems with effective solutions, looks beyond the obvious. Being Resilient: Rebounds from setbacks faced in a high‑stress environment. Handles and manages crises effectively, maintains stability when faced with conflict. Interpersonal Communication: Delivers effective communication with a wide range of audiences; addresses miscommunication quickly and appropriately; conveys information clearly. Functional/Technical Skills & Knowledge (1): Experience in monitoring safety and daily activities. Functional/Technical Skills & Knowledge (2): Experience observing and monitoring SUD clients in a residential setting. Functional/Technical Skills & Knowledge (3): Demonstrated ability to remain emotionally stable when faced with hostility or aggression. Functional/Technical Skills & Knowledge (4): Ability to time manage and prioritize. Functional/Technical Skills & Knowledge (5): Demonstrated ability to maintain facility cleanliness using facility standards. Qualifications Clear commitment and demonstrated experience in supporting SUD/MH individuals and preferred comfort with crisis stabilization. Must be able to work on weekends and holidays. Basic academic knowledge and understanding of Substance Use. Demonstrated competency in using technology. May be registered with a state certifying SUD body (CCAPP/CADTP/CAADE). Preferred: Bilingual in English and Spanish. Compensation and Benefits Generous contribution for medical, dental, Life and LTD for the employee and 50% for any dependents medical and dental coverage. PTO and Holiday pay. Retirement benefits after 6 months of service. Training and CEU opportunities. And of course, the opportunity to meaningfully contribute to a team of mindful, caring and passionate people at work every day! Salary: $25.00 - $26.00 per hour based on experience and qualifications. Horizon Services, Inc. is an Equal Opportunity Employer. #J-18808-Ljbffr Horizon Services, Inc