Patient Access Representative

Job Title Qualifications High School Diploma or GED (Required) 2 year / Associate Degree (Preferred) Work Experience 1 - 2 years Experience in a Health-Related Field (Hospital or Physician's Office) (Required) Licenses and Certifications Required Certifications/Licensures: CPAR certification or must be obtained within two years of employment Essential Functions PATIENT REGISTRATION: Provide the patient with efficient registration. Collect the patient's information to assist in a timely registration. Respond to customer concerns and serve as a role model for service and teamwork. Verify that prior authorizations and eligibility have been obtained. Identify all available insurance. Scans all documents into the hospital imaging system. TECHNOLOGY AND EQUIPMENT USE: Demonstrates technical skill in using equipment appropriate for role. Understands equipment operation. Maintains equipment in working order. Troubleshoots equipment problems. Uses technology to increase productivity. Adapts to new technology Additional Duties Adheres to the hospital and departmental attendance and punctuality guidelines. Performs all job responsibilities in alignment with the core values, mission and vision of the organization. Performs other duties as required and completes all job functions as per departmental policies and procedures. Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs). Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time. Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs. For non-clinical areas, has attended training and demonstrates usage of age- specific customer service skills. Wears protective clothing and equipment as appropriate.