Medical Assistant - Primary Care

Medical Assistant - Family Medicine/Internal Medicine Full-Time, 40 hours per week. Monday- Friday | Hour vary.

Location: Downers Grove, IL.

At Duly Health and Care you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do. With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.

Benefits

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

Responsibilities

• Greet patients and assist with registration, scheduling, measuring vital signs and collecting health history
• Provide support to physicians during examinations, minor office surgeries, dressing changes and other first aid procedures
• Certified medical assistants may assist with immunizations or injections
• Assist patients with prescription requests, address pharmacy callbacks, provider orders, update charting and filing
• Conduct onsite lab testing to include: EKG, pulmonary function, blood glucose and urine pregnancy tests
• Maintains clean, warm and inviting examination rooms for patient visits
• Provide excellent customer service exemplifying Duly Health and Care CARE values
• Some travel to assist other local clinics may be required

Qualifications

• High school diploma or GED required
• Completion of Medical Assistant educational program or higher education courses in health sciences or related experience required
• Several of our clinical specialties including Internal Medicine, Pediatrics, and Family Practice, require active medical assistant certification through one of the following: American Medical Technologists (AMT) National Center for Competency Testing (NCCT) National Healthcareer Association (NHA) American Registry of Medical Assistants (ARMA) American Association of Medical Assistants (AAMA)
• CPR certification or willing to become certified upon hire required
• May require phlebotomy certification to be completed within 90 days of hire
• Prior experience working as an MA, CMA, CNA, EMT or 2 years of prior experience working in a medical office assisting with patient care

Compensation

The compensation for this role includes a base pay range of $21.43-23.63 for a Medical Assistant; Certified or Registered Medical Assistant the base pay range is $22.97-24.57, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Let’s start with what matters. People. Purpose. Care.

Our Philosophy

At Duly Health and Care, we believe healthcare works best when it’s personal, connected, and led by people who truly care. We are a physician-led medical group built on trusted relationships, teamwork, and a shared commitment to putting patients first in every decision we make. Our team members are caregivers, collaborators, problem-solvers, and leaders. Together, we show up with compassion, act with purpose, and take ownership of the care we deliver and the experience we create. Whether you’re caring directly for patients or supporting the teams who do, your role matters here, and your voice is valued. We listen with intention, work as one, and challenge ourselves to keep improving, not for recognition, but because our patients, families, and communities count on us.

Innovation at Duly isn’t about chasing what’s next for its own sake. It’s about finding better ways to deliver high-quality, affordable, and accessible care, today and into the future. If you’re looking for meaningful work, supportive teammates, and the opportunity to help shape the future of care while staying grounded in compassion and community, you’ll find your place at Duly.

If you have questions, please connect with your leader or HR Business Partner for support.