Program Coordinator

Summary:The Program Coordinator will be responsible for providing direct consumer services, clinical oversight of staff, and responsible for Medicaid billing services and oversight for Healthy Start.Essential Job Functions:Maintains and manages a Healthy Start counseling/Moving Beyond Depression (MBD) caseloadProvides clinical supervision to other Healthy Start therapistsReviews clinical documentation of other Master’s level counselors via Well Family System (WFS) and RedCap databases.Ensures accuracy in coding and documentation for direct service staffCompletes and provides oversight related to Medicaid billingConducts initial assessments, and care coordination services to Healthy Start consumers, including home visits, as neededProvides wrap around services/education to Healthy Start consumers as needed, including parenting, childbirth, breastfeeding, Inter-conceptional care, tobacco cessation, and/or psychosocial counseling servicesConducts telephone calls and home visits outside of regular business hours as needed, to establish contact with consumersMaintains consumer records in compliance with agency, state, Joint Commission, Agency for Health Care Administration (AHCA), Florida Department of Health (FDOH) and other rules and standards, guidelines, and regulations.Ensures compliance with Healthy Start Standards and GuidelinesServes as Acting Director in the absence of Director of Early Intervention & Prevention.Communicates with The Village Leadership staff, as neededParticipates in Performance Improvement activities on an ongoing basis.Embrace and embody the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation.Completes all orientation and mandated training activities, including E-Learning Courses, within required timeframes, and in accordance with the criteria established for this position.Perform any other duties as assigned.Essential Qualifications:Certifications/Licensures:Must hold active professional licensure in the state of florida in the field of mental health, social work, or similar-like field. (LCSW, LMHC, LMFT)Education:Graduation from an accredited graduate school with a masters degree in psychology, social work, or similar-like field required.Experience and Competencies:A minimum of two years of experience providing services to target population.Bilingual is preferredFamiliarity with Miami-Dade and/or Broward CountyCPR Certification, First Aid Certification and an annual Tuberculosis test.Ability utilize Microsoft Office Software SuiteAbility to provide an Affidavit of Good Moral CharacterClearance in Pre-Employment Drug Testing and Criminal Records Checks, as required.As mandated by Presidential Order all employees of WestCare Foundation, Inc. and all affiliates of WestCare Foundation, Inc. will be required to be fully vaccinated against COVID-19 effective 11/1/2021. Employees that have requested a Medical or Religious Exemption, which has been approved by Human Resources will be required to test for the virus weekly.During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.excellent language and people skillswell organized in work habitsAbility to exercise good judgment and discretion;Ability to work well in a team environment;Adherence to the highest standard of ethical conduct, especially to standards governingKnowledge of WestCare Mission, goals and valuesKnowledge of Incident ReportingKnowledge of HIPAA, Professional Ethics, Consumer Rights and ConfidentialityFamiliarity with WestCare services and programsDemonstrates a high degree of dependability.Maintains a good attendance record.Observes working hoursShows flexibility and is responsive to requests from supervisorWorks independently with minimal supervisionExhibits characteristics of good workmanship, and integrity on the jobWork time is always productiveDemonstrates ability to establish and maintain effective working relationships with consumers, co-workers, external partners, and regulatory agenciesIs courteous to consumers, staff, and all others.Demonstrates tact at the appropriate time.Cooperates with others both within and outside WestCare.Works well with supervisor; accepts direction and supervisionMaintains a positive attitude toward workEnsures and maintains a safe working environment.Work area is clean and orderly.Verbalizes, understands and adheres to agency safety procedures.Demonstrates appropriate use of Unusual Incident Reports, in accordance with the Center’s reporting proceduresPresents a positive personal imageDresses and maintains a professional demeanorWorking Conditions:Work is primarily performed in an officeregularly required to engage in direct and phone contact with the public.Must be willing to travel to other Village South Offices, participate at Community events/fundraisers, and assist in programs promotions in the community.Essential Physical and Mental Demands of the JobThe employee must be able to perform the following essential duties and activities with or without accommodation:Physical Demands:Requires mobility and physical activity: Having an adequate range of body motion and mobility to work in an office, residential, or outdoor environment including standing and walking (even and uneven surfaces), sitting for extended periods of time, bending, twisting, reaching, balancing, occasional lifting and carrying of up to 50 pounds. Use of computer and telephone systems is required which includes coordination of eye and hand, and fine manipulation by the hands (typing, writing, and working with files). Requires the ability to defend oneself and clients in physically abusive situations through the use of approved physical de-escalation techniques.Requires talking: Expressing or exchanging ideas by means of the spoken word. Talking is required to impart oral information to employees, clients, patients, and the public, and in those activities in which the employee is required to convey detailed or important spoken instructions to others accurately, loudly, or quickly.Requires hearing: Hearing is required to receive and communicate detailed information through oral communication.Requires seeing: Clarity of vision at 20 inches or less and at distance. This factor is required to complete paperwork for many of the employee’s essential job functions and to observe client behavior and activities in and out of the facility.The normal work routine involves no exposure to human blood, body fluids or tissues. However, exposure or potential exposure may be required as a condition of employment. Appropriate personal protective equipment will be readily available to every employee.Mental Demands:Requires the ability to collect and analyze complex numerical and written data and verbal information to reach logical conclusions.Requires the ability to work and cooperate with clients, co-workers, managers, the public and employees at all levels in order to exchange ideas, information, instructions and opinions.Requires the ability to work under stress and in emotionally charged settings.The ability to defend oneself and clients in mentally/verbally abusive situations through the use of approved mental/verbal de-escalation techniques.Must be able to handle multiple demands from simultaneous telephone calls, visitors and clients and staff members #J-18808-Ljbffr