Medical Office Assistant

Medical Assistant I – Medical Office

Location: Boone, North Carolina | Full-Time | Internal Medicine | 8:00am - 5:00pm

Why You'll Love Working Here

As a Medical Assistant I at UNC Health Appalachian, you'll play a key role in delivering high-quality outpatient care by supporting both clinical and administrative functions. You'll work alongside providers, nurses, and administrative staff to ensure patients receive safe, efficient, and compassionate care. Located in the heart of the Blue Ridge Mountains, Boone offers a perfect balance of community, culture, and outdoor adventure.

• Compensation: Starts at $18.05/hour, based on experience, education, and internal equity.
• Schedule: Monday thru Friday 8-hour shifts
• Benefits: Comprehensive medical/dental/vision, retirement with match, PTO, tuition reimbursement, paid parental leave, wellness incentives, and employee discounts.

What You'll Do as a Medical Assistant

• Provide both clinical and administrative support in a fast-paced outpatient medical office
• Assist with exams, procedures, vital signs, and patient preparation under provider supervision
• Maintain accurate patient records within the electronic health record (EHR)
• Schedule appointments, answer inquiries, and support smooth clinic flow
• Educate patients about treatments, medications, and procedures
• Ensure a professional, patient-centered environment that promotes safety and comfort

Qualifications

Minimum Education

• High School Diploma or GED required

Experience

• Previous experience in healthcare or a clinical setting preferred

Required Licensure/Certification

• Basic Life Support (BLS) issued by the American Heart Association (required at hire)
• RMA, AAMA, or CCMA certification required within one year of hire

Knowledge, Skills & Abilities

• Strong multitasking and organizational skills
• Excellent communication and interpersonal skills
• High attention to detail and commitment to accuracy
• Ability to work effectively in a team-based healthcare environment
• Basic understanding of medical terminology and EHR systems

Physical & Work Environment

Physical Demands

• Standing, walking, and sitting for extended periods
• Lifting/carrying medical supplies and equipment (up to 50 lbs occasionally)
• Frequent bending, reaching, and manual dexterity for procedures and equipment use
• Clear verbal communication with patients and team members

Working Conditions

• Indoor clinical environment with exposure to medical equipment and instruments
• Regular interaction with patients, providers, and support staff
• Adherence to safety, infection control, and regulatory protocols
• May require flexibility in scheduling, including occasional evenings or weekends

What Sets Us Apart

Career Growth: Access to tuition reimbursement, continuing education, and clinical career pathways Impactful Work: Your support directly contributes to patient safety, quality outcomes, and community wellness Team Culture: Collaborative, mission-driven, and committed to excellence and compassion Mountain Lifestyle: Live and work in one of North Carolina's most beautiful and desirable regions