DC Human Resource Manager II (30173)

OverviewThe Human Resources (HR) Leader will report to the Regional Human Resource Leader and oversee the day-to-day operations of the human resources team at the new Chick-fil-A Supply Distribution Center (DC) in Cartersville, GA. This individual will help lead a workforce to distribute millions of cases of inventory annually to Chick-fil-A Operators throughout the region. The HR Leader will ensure that the workforce can meet the demands of the DC, working closely with HR leaders at Chick-fil-A, Inc. and other Chick-fil-A Supply distribution centers to drive the HR strategy at the DC. The HR Leader will manage reward and benefit systems to help meet broader organizational goals. This person will help drive continued innovation at an operation like no other in the food service industry, by focusing specifically on the engagement and development of the workforce. This role will be uniquely challenged with their participation in the stand up of a brand-new DC and the testing and refinement of a new facility implementation playbook to assist in the stand up of future facilities. Additionally, this role will be trained and train other talent professionals at various distribution centers in the network. Most importantly, the HR Leader will lead in a way that supports Chick-fil-A's vision and strategy while embodying the corporate purpose. About Chick-fil-A Supply:Chick-fil-A Supply, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visit cfa-supply.com. Location:726 Cassville White Rd NW, Cartersville, GA 30121Benefits: On top of annual earnings, you will get additional Benefits per year!Food and DrinksProvidedFree lunch, snacks and drinks as part of your workday!Generous Paid Time Off:PTO: Accrue up to 3 weeks of PTO your first year with immediate access to 40 hours upon hireWellness: 16 Hours per yearHoliday Pay: 8 Days per yearHealth Insurance Options: A variety of health insurance options, including a no premium health insurance for individuals, and a low-cost premium health insurance for family plansRetirement: 401K with 5% match for eligible employeesEducation Investment Plan:We offer a generous benefit for continued education of eligible staff!Additional Benefits: To help you thrive in all areas of life including emotional, social, physical, financial and spiritual.ResponsibilitiesGeneral: Support GM by providing guidance on performance management, problem solving, and various policies (e.g., FMLA, ADA, workers' compensation, etc.)Execute recruitment and retention initiatives that support the broader business goals of the DCCoordinate with the legal team at CFA Inc. to ensure legal compliance with all applicable federal and state requirements and advise DC leaders on employment law and government regulations Implement and oversee performance review and incentive programs within the DCAchieve target Key Performance Indicators (KPIs) related to attrition, employee engagement and safetyDrive and oversee team member employee engagement strategy across all departments of the DCSupport the Chick-fil-A vision and strategy by helping build a culture that aligns with the Chick-fil-A Supply values of care, safety and excellenceSupport organizational growth and future distribution center openers by participating in interview events, training/onboarding and providing temporary talent support, if neededComplete other activities as deemed valuable by the organizationRelationship Management: Work closely with CFA Supply Senior Leadership Team, CFA Inc. Supply Chain, Operators, and various business partners to ensure optimal alignment and collaborationProvide employee relations support to all distribution center staffMaintain a positive, service-focused mindsetDemonstrate the ability to value both relationships and results and to put others above themselvesRecruit, train, and develop a strong teamRequired Qualifications (Knowledge, Skills, & Abilities)7 years of HR experience in a distribution or manufacturing environmentHigh School Diploma or equivalentDemonstrated knowledge of general HR policies, procedures and practicesAbility to build relationships with and influence others across multiple operationsAbility to navigate a confrontational situation, ensuring all parties are treated with honor, dignity, and respectExcellent business communication and presentation skillsExperience with investigations including, but not limited to, accidents and harassment allegationsExperience recruiting and developing a strong, diverse teamAbility to lead through change managementAbility to occasionally work evenings, weekends and holidaysProficient in Microsoft Word, Excel, and OutlookProficient communicating in English (reading, writing, and speaking) to safely follow verbal instructions, complete documentation and paperwork, and accurately read and interpret company communications.Preferred Qualifications (Knowledge, Skills, & Abilities)Bachelor's Degree in business administration, organizational development, human resources, or another relevant fieldSpanish speaking strongly preferred (regional based qualification)10+ years of HR experience in a distribution environmentActive PHR/SPHR SHRM-CP/SHRM-SCP or similar certificationExcellent knowledge of employment law and other governmental requirements related to human resourcesWorking knowledge of logistics, warehousing and IT systemsWorking knowledge of supply chain innovations Working knowledge of safe work practices (OSHA, etc.) for all functions performed in a distribution facilityDemonstrated business acumen and ownership of HR KPIs; using data to drive continuous improvementDemonstrated ability leading in distribution centerStartup experienceFood service distribution experienceRequired Years of Experience7 Preferred Years of Experience10 Travel Requirements5% Required Level of EducationHigh School Diploma or GED Preferred Level of EducationBachelor's Degree Required Major/ConcentrationBusiness administration, organizational development, human resources or another relevant field Relocation Assistance ProvidedNo Work EnvironmentWarehouse