Lead Medical Assistant

ABOUT US
A Specialty Path to Good Health Upperline Health is the nation's largest provider dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses.

Triage is temporary.
Treatment is transformative.

Upperline Health providers coordinate patients' care among a team of physician specialists, nurse practitioners, care navigators, nutritionists, social workers and pharmacists for integrated treatment that addresses patients' immediate and long-term health needs. We put patients at the center of value-based care.

WHY JOIN OUR TEAM?
• Competitive compensation
• Generous comprehensive benefit options including medical, dental, vision, 401K and PTO
• Work life balance - regular weekday clinic hours
• Supportive interdisciplinary team

About the Medical Assistant role
Upperline Health is seeking an energetic, compassionate and driven Lead Medical Assistant to assist our physicians in delivering complex health services within the clinic setting. This person primarily will work in our Cleveland, TN clinic and will be responsible for supporting the physician with a range of clinical and administrative tasks. Responsibilities will vary, and candidates must be flexible problem solvers and collaborative team players who are eager to learn and tackle problems. Ideal candidates will have podiatry or orthopedic experience and x-ray experience.

Lead Medical Assistant Responsibilities:
• Place patients in exam rooms; ensuring that they are ready and comfortable for their appointment with the physician
• Complete exam intake, including but not limited to; reviewing medical history, social history, surgical history, and the history of present illness
• Complete vitals and required documentation in clinic EMR (athenahealth)
• Provide patient care under the direction of a podiatric physician including taking x-rays and assisting in the exam room as required
• Perform daily administrative tasks such as re-stocking exam rooms and disposing of exam room trash
• Responsible for cleaning and sterilizing exam and x-ray rooms both after each patient visit and at the end of each day
• Equipment sterilization
• Conduct health assessments and complete visits with Upperline Plus patients
• Telephonic outreach and engagement with Upperline Plus patients to coordinate ongoing preventative care
• Care coordination activities including, but not limited to; medical records requests, order management, appointment scheduling, managing patient care referrals, etc.
• Travel to surrounding area clinics to provide support if needed
• Other related duties as deemed necessary by Upperline HealthMedical Assistant Qualifications:
• Previous experience as a Medical Assistant preferred
• Podiatry or Orthopedic clinic experience preferred
• X-ray experience is a plus
• Clinical care coordination or care management experience is ideal
• Previous experience assisting or providing care to the geriatric patient population is preferred
• Excellent computer skills and strong knowledge of medical terminology
• Previous experience working in an EMR; preferably athenahealth
• Must be an effective communicator with excellent grammar and interpersonal skills
• Exceptional customer service highly preferred
• Reliable transportation is required
• Excellent oral and written communication skills

Physical Demands and Working Conditions:
• Day-to-day work includes desk computer work and direct patient interaction, facility staff and physicians
• Position may have extended periods of standing and to lift more than 5 lbs
• The work environment is characteristic of a health care facility with air temperature control and moderate noise level

Compensation:
Compensation is commensurate with compensation for similar positions in the region and based on prior training and experience.

Job Type: Full-time

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.