Loan Operations Utility Clerk

Job Title

Role and Responsibilities:

• Monitors incoming emails to Loan Operations from branches and directs the information to the appropriate person.
• Electronically files imported documents, including those for the Mortgage Loan Department, and tracks documents daily.
• Prepares documents necessary to release collateral.
• Collects and records items to State and County and delivers local.
• Performs Q&A on Synergy maintenance and assist others with Q&A as needed.
• Cross trained to back up Maintenance Clerk, Insurance Clerk, Verification Clerk, Balance Clerk, and Financial Clerk.
• Cross trained to prepare Board reports as assigned by Supervisor.
• Provides the highest level of support to their customers (front-line employees) therefore enabling the front-line employees to sell more bank products and services.
• Has a helpful attitude with co-workers and customers.
• Strives to improve efficiency in his/her work area through cost savings.
• Has prompt and regular attendance.
• Performs other duties assigned by supervisor.
• Completes all training assigned by HR, IT, Compliance, BSA, and supervisor on a timely basis.
• Follows IT Policies and Procedures, including the diligent reporting of phishing emails.

Qualifications and Education Requirements:

• High school diploma or equivalent

Preferred Skills:

• Excellent verbal and written communication skills
• Proficient in Microsoft Office Suite or related software
• Ability to adapt to flexible work schedule

Commercial Bank and Trust Company is an Equal Opportunity Employer - Vets/Disabled