CLINICAL PROGRAM MANAGER

CLINICAL PROGRAM MANAGER

Clinical Program Manager

Location: Orlando and Sanford Inpatient Facilities
Department: Acute Care and Intensive Inpatient Units

Job Purpose: As a Clinical Program Manager at Aspire Health Partners, you will play a pivotal leadership role in delivering high-quality, integrated healthcare services across our Acute Care and Intensive Inpatient units. You will oversee clinical operations, supervise multidisciplinary teams, and ensure compliance with regulatory standards including 65D, 65E, ASPEN, DCF, DEA, and CARF. Your leadership will directly impact client outcomes, staff development, and the overall effectiveness of discharge planning and continuity of care.

Key Responsibilities:

Leadership & Supervision

• Provide direct supervision and support to discharge planners, senior adult counselors, unit coordinators, court liaisons, and collaborating team members, ensuring adherence to clinical standards and best practices.
• Demonstrate a high level of collaborative management and supervision to foster a cohesive, interdisciplinary team environment.
• Interview, hire, onboard, schedule, and train clinical staff to support effective treatment planning and care delivery.
• Conduct individual supervision sessions and maintain CARF-compliant supervision logs.
• Monitor FTE allocations and staffing levels to ensure cost-effective operations.

Clinical Oversight & Compliance

• Ensure timely initiation and documentation of discharge planning from day one of admission.
• Oversee the development and implementation of individualized treatment plans, ensuring alignment with client goals and regulatory requirements.
• Conduct weekly/monthly chart audits to ensure documentation accuracy and compliance with standards such as DAPS, FASAMS TEDS, and multidisciplinary discharge plans.
• Submit monthly peer reviews and facilitate CARF-based internal clinical meetings.
• Ensure compliance with DEA regulations regarding controlled substances and medication management.

Client Care & Family Engagement

• Facilitate and model therapeutic groups and interventions, including crisis intervention when necessary.
• Ensure family and legal guardian involvement in treatment planning and discharge processes.
• Communicate effectively with clients, families, and external stakeholders to support holistic care.

Program Management & Reporting

• Attend and actively participate in Acute Care and Inpatient Hospital Committee Meetings.
• Lead daily treatment team huddles and document workflow updates.
• Monitor and ensure appropriate referrals, including internal Aspire programs and community resources.
• Run and analyze FSR reports weekly to track documentation and performance metrics.

Qualifications

Required:

• Master's degree in Social Work.
• Licensed Clinical Social Worker (LCSW), or equivalent.
• Minimum 3-5 years of clinical experience in an integrated healthcare or behavioral health setting.
• At least 2 years of supervisory or program management experience.
• Availability for on-call and weekend/holiday coverage based on organizational needs.
• Level II Background clearance- All Aspire Health Partners Internships and Careers require Level 2 clearance, with Aspire covering fingerprinting costs. Click to learn more.

Preferred:

• Experience with CARF accreditation standards.
• Familiarity with 65D, 65E, ASPEN, DCF, and DEA guidelines.
• Bilingual (English/Spanish or English/Creole) is a plus.

Key Competencies

• Strong leadership and team-building skills.
• High level of collaborative management and supervision.
• Excellent organizational and time management abilities.
• High level of clinical judgment and ethical decision-making.
• Effective communication and interpersonal skills.
• Proficiency in electronic health records (EHR) and clinical documentation systems.

Key Competencies - Summary

• Collaborative Leadership: Ability to lead and supervise multidisciplinary teams with a strong emphasis on teamwork and shared decision-making.
• Clinical Expertise: High-level clinical judgment and ethical decision-making in an integrated healthcare setting.
• Organizational Skills: Strong time management and the ability to prioritize tasks in a fast-paced environment.
• Communication: Excellent interpersonal and communication skills for engaging with clients, families, and professional teams.
• Regulatory Knowledge: Proficiency in documentation standards and compliance with CARF, DCF, 65D/65E, DEA, and ASPEN guidelines.
• Technical Proficiency: Skilled in using electronic health records (EHR) and clinical documentation systems.

All the benefits and perks you need for you and your family:

We are committed to providing our employees with the support they need. At Aspire Health Partners, we offer eligible staff an attractive benefit package that includes medical, wellbeing, dental and vision benefits along with some unique benefits including:

• Medical, Dental, Vision, Basic Life & Supplemental Insurance, Flexible Spending & Health Savings Accounts
• Paid Time Off (PTO) (2.5 weeks your first year, up to 6 weeks at 14 years)
• Paid Diversity & Floating Holidays (2)
• Paid Holidays (6)
• 403(b) 50% employer match up to 10% (3-year vesting cliff)
• Employee Discounts including Tickets, Retail, Hotel, Car Rental/Purchase
• Short-Term & Long-Term Disability Insurance
• HRSA Loan Forgiveness
• Employee Assistance Plan (EAP)
• Will preparation/Funeral Planning
• Concierge Services & Travel Assistance

Aspire Health Partners is a drug-free workplace and an Equal Opportunity Employer. Qualified applicants are treated without regard to their race, color, religion, national origin, sex, age, disability, or veteran status. For more information, see Aspire's Equal Employment Opportunity Policy.