Assisted Living Manager

Assisted Living Manager

The Mather (Tysons, VA)

We're seeking an Assisted Living Manager to oversee the planning and implementing objectives, policies and procedures for resident care and programing in assisted living and memory support while maintaining exceptional service, regulatory compliance, resident dignity, and effective staff leadership.

This position is full-time, salaried, based out of The Mather in Tysons Corner. Weekend and holiday availability as needed required.

Essential Functions

• Leads planning and implementation of therapeutic programs and environment to maximize resident wellness in Assisted Living and Memory Support.
• Oversee and leads the Creating My Possibilities (CMP) program and culture.
• Provide initial and ongoing training on CMP to the community, across the continuum, with a goal of engaging residents using a strength-based creative approach.
• Has a presence in all-staff meetings to maintain CMP awareness.
• Directly supervise the Assisted Living and Memory Support CNA's in their daily duties with a dotted line to the DON or their designee for clinical oversight.
• Conduct person-centered interview process with residents and family members to design service plans around unique interests, needs and strengths of each individual. Maintain relationships and open communication with family members, cultivating family connection and support through conversation, virtual or in-person care conferences, and virtual or in-person family programs.
• Contributes to selection, supervision, and performance management of Assisted Living/Memory Support CNA's, including performance reviews, recognition, and corrective action.
• Responsible for Assisted Living and Memory Support administrative operations, including but not limited to budgetary matters and collaboration with housekeeping, culinary and building services. Promotes a culture of safety and risk management activities.
• Partner with the clinical nurse management team for clinical operations, including but not limited to infection control, documentation, falls management, skin management, nutrition, incontinence management, psychotropic medication management, elopement protocol and medication administration.
• Works in conjunction with clinical nurse managers and interdisciplinary team to ensure that Federal, State, and local regulations, and Mather policies and procedures, are implemented and monitored. Leads Assisted Living and Memory Support in licensing and survey preparedness and processes.
• Coordinate with Director of Engagement and/or Wellness Resource Nurse to transition residents from Independent Living to the Life Centre. Assist the Life Centre interdisciplinary management team in continuation of CMP content for residents transitioning from AL to SN setting.
• Collaborate with the DON or designee in the management of staffing and scheduling in Assisted Living and Memory Support.
• Works with the clinical nurse management team to ensure that employees receive initial onboarding, including required dementia training, and ongoing training. Ensures that orientation and ongoing competencies are complete and routinely reviewed.
• Provide for professional growth and development of staff through identification of needs, development of and participation in individual training plans, and encouragement of formal continuing education efforts. Provide training and lead by example for employees in various roles within AL setting (CNAs, nursing, programming, art therapy, culinary, housekeeping, etc.) to engage residents with dementia using strengths-based creative approach.
• Support community and social connections in Assisted Living neighborhood in collaboration with Engagement.
• Establishes, operationalizes, engages team members, and sustains QAPI (Quality Assurance Performance Improvement) process.
• Participates in Life Centre weekend schedule to provide leadership coverage.
• Engages in emergency preparedness planning and drills for Assisted Living and Memory Support and participates in community-wide activities.
• Uses a customer-focused approach to problem solving, goal setting and management philosophy.
• Maintains a courteous and professional manner through interactions with others.
• Communicates with residents and families in a timely manner.
• Uses discretion in handling confidential information, incorporating all Federal, State and local privacy and confidentiality requirements.
• Interactions with employees, residents, resident representatives, and guests will reflect our commitment to inclusivity.
• Applies the concepts of the Mather Wellness Model and the 3 A's in the care of residents, Achievement, Autonomy, and Affiliation
• Responsible for protecting and advocating for resident rights.
• Participates in service plan meetings.
• Demonstrates understanding of and commitment to the company Mission, Vision, and Values.
• Create exceptional experiences for internal and external customers in every interaction.
• Operates efficiently within established parameters to maximize available resources.
• Participates in sales and promotion of the community.
• Incorporates fiscal responsibility through the provision of efficient, safe and cost-effective practices in the delivery of care.
• Responsible for covering shifts as a staff nurse, when required if a licensed nurse
• Monitors and evaluates staffing ratios and patterns in accordance with needs for nursing care and services.
• Participates in orientation of new employees.
• Increases personal growth and development through formal and informal education programs.
• Facilitates teamwork between functional departments to promote effective operations.
• Participates in employee wellness opportunities and provides opportunities for team members to participate in wellness activities.

Qualifications and Skills

Required:

• Minimum 2 years' experience with long-term care, assisted living and memory support
• Therapeutic background with Alzheimer and dementia
• Effective skills in leadership and collaborating with interdisciplinary team
• Excellent communication, documentation and presentation skills
• Knowledgeable of related Federal and State nursing regulations
• Able to problem solve and set goals with resident and customer-focused approach
• CPR/AED certification

Salary Pay Range

$94,676 - $97,500 USD

Benefits

Mather offers a competitive benefits package.*

Team members are eligible for:

• A generous paid time off (PTO) program including vacation days/personal days, sick days, and holidays. This is an "earn-as-you-go" plan that rolls over year to year, offering long- and short-term flexibility.
• A 401(k) program with per pay-period employer match and annual employer contribution (available to those age 21 or better)
• Convenient, subsidized parking (or public transportation for certain locations)
• Wellness Spending Account: up to $300 available annually for Wellness related expenses such as gym memberships, financial planning, etc.

Benefits-eligible team members can take advantage of:

• Medical, dental, and vision plans
• Paid Parental Leave
• Adoption Assistance Reimbursement
• Tuition reimbursement for continuing education
• Extended illness benefits
• Employee wellness programs
• Short- and long-term disability insurance
• Life insurance is available to benefit eligible team members.

*Benefits are subject to change without notice. Benefits details dependent on employment status.

About The Mather:

The Mather is a Life Plan Community in Tysons, Virginia, for those 62 and better that defies expectations of what senior living is supposed to be. More than a luxury residence, The Mather is in an enviable walkable, urban neighborhood, close to the Metro and all the DC area has to offer. Opened in March 2024, The Mather includes 293 independent living apartment homes, as well as assisted living, memory support, and skilled nursing, along with multiple restaurants, a fitness center, art studio, gardens and more.

The Mather is located at 7929 Westpark Drive, Tysons.

About Mather:

Based in Evanston, Illinois, Mather is a unique, non-denominational, not-for-profit organization founded in 1941. Dedicated to developing and implementing Ways to Age Well SM, we create programs, places, and residences for today's young-at-heart older adults. Mather has received a national certification as a Great Place to Work ®, and has been selected as a Nation's Best and