Clinical Surgery Scheduler

Description:

If you are a highly motivated individual with a passion for providing excellent patient care, we encourage you to take a look at our Clinical Surgery Scheduler (ENT Bethel) opportunity. The ideal candidate is highly organized, detail-driven, and comfortable coordinating complex schedules in a fast-paced clinical environment. We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our organization. This career opportunity has a Monday-Fridays work schedule.

Work Locations: Bethel Road

Summary of Duties: Responsibilities include greeting patients, answering phones, and returning calls, scheduling surgeries, reserving surgeries at the facilities, handling all PAT orders, scheduling diagnostic testing, handling all insurance pre-certifications for surgeries and diagnostic testing. Traveling to other facilities along with your physician.

Essential Functions:

• Ensure consents are signed electronically with the patient on the same day.
• Schedule surgeries and post-operative appointments with the patients.
• Communicate with patients regarding procedure dates, pre-op requirements, arrival times, and instructions. 
• Enter surgery information into the EMR.
• Completion of the surgery PAT form and any additional information pertaining to the surgery.
• Schedule diagnostic tests.
• Handle insurance pre-certs/predeterminations as needed.
• Monitor schedule changes, cancellations, and add-on cases while maintaining efficiency and patient safety. 
• Schedule Peer to Peer review calls at the request of the Pre-Cert department.
• Answer phone calls promptly and return calls in a timely manner.
• Manage EMR desktop hourly.
• Check faxes hourly and complete letters daily.
• Completion of all chart reports.

Competitive Pay & Benefits: Med/Dental/Vision, Paid Personal Time, Paid Holidays, 401K, Paid STD/LTD/Life

Work Environmental: Medical office environment. Mondays-Fridays | 8:00 a.m. – 5:00 p.m. Occasional overtime may be required

PM20

Skills/Experience:

• Qualified applicant should have at least 1-2 years' experience with medical scheduling and surgical coordination in a medical office environment.
• Excellent oral and written communication skills required.
• Strong understanding of medical terminology and surgical procedures 
• Proficiency with EHR systems (NextGen, Athena, Epic or similar).
• Knowledge of Microsoft Office software required.
• Ability to establish and maintain effective working relationships with Physicians and all co-workers.
• Adheres to all HIPAA privacy and security regulations and guidelines.
• Must be aware of and comply with all OSHA standards and guidelines.

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