Transportation Manager - 1st Shift

Logistics at Full Potential At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. Shift: 1st Shift, Monday – Friday, 8:30am - 5:00pm Role Summary: As the Transportation Manager you will be responsible for the overall on‑site management of a customer account, ensuring compliance requirements and contractual obligations are met. You will also serve as the primary customer contact on all new initiatives and high‑level critical issues. We will equip you with the best tools in the industry to grow and develop to a level that will exceed your expectations and help you reach your career goals. Pay, Benefits and More We offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability, and more. What you’ll do on a typical day: Maintain responsibility for the overall P&L to meet established budgets and forecasts. Ensure the effectiveness of the operation’s communication, interaction and relationship with company drivers. Oversee the management of tractor maintenance, compliance and service delivery. Track operational performance, including on‑time pickup and delivery, volume, equipment balance and empty miles. Ensure driver recruiting and retention meets established fleet size goals. Identify opportunities to increase performance, improve processes and find efficiencies, and coordinate with leaders to implement solutions. Investigate and determine the root cause of all service failures; implement corrective actions whenever necessary. Develop and modify operational policies and procedures to meet customer service requirements on new and existing processes. Maintain a safe work environment and foster a positive team dynamic, resolving employee relations issues and administering corrective action as required. Ensure annual profit, efficiency and quality goals are attained at each client engagement. Direct capital expenditure and asset deployment activities. What you need to succeed Required 4 years of transportation experience. In‑depth knowledge of the supply chain/logistics industry. Availability to travel occasionally. Preferred Bachelor’s degree. Project management skills and experience. Proven leadership and collaboration skills with experience supervising, mentoring and influencing employees. Excellent verbal and written communication skills. Experience as a collaborative, innovative and strategic thinker. Solid customer relationship management skills. Physical Requirements Lift objects of various shapes, sizes and weights up to 25 lbs. Stand, sit or walk for extended periods of time. Reach (including above your head), bend, climb, push, pull, twist, squat and kneel. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. #J-18808-Ljbffr GXO Logistics, Inc.