Customer Service Representative

Customer Service Representative

Now hiring Customer Service Representative Dallas, TX Pay Rate: $22.00 per hour Shift: Monday – Friday | 6:00 AM – 2:30 PM Your Next Chapter Starts With "Hello." We get it—job hunting is no fun. But if you're great with people and cool under pressure, we've got a Customer Service Representative that are the real deal. Let's make it easy. We're Looking for Someone Who: High school diploma or GED preferred Previous customer service, call center, administrative support, or related experience preferred Excellent verbal and written communication skills Strong customer service, problem-solving, and conflict resolution abilities High attention to detail with accurate data entry and recordkeeping skills Ability to multitask, prioritize, and manage time effectively Comfortable working independently and as part of a team Proficiency with Microsoft Outlook, CRM systems, and other computer applications Key Responsibilities Respond to inbound and outbound customer calls, emails, and inquiries regarding products, services, accounts, and billing Resolve customer complaints by processing refunds, adjusting bills, exchanging merchandise, or providing appropriate solutions Investigate customer concerns and provide follow-up communication on claim results, account updates, or next steps Escalate unresolved customer issues to the appropriate department for further review and resolution Accurately document customer interactions, inquiries, complaints, and actions taken in company systems Maintain professionalism and deliver exceptional customer service during every interaction Meet productivity, quality assurance, and customer satisfaction goals We Take Care of Our People: Solid weekly pay Medical, dental, vision + life insurance 401(k) option to grow your nest egg Great group of people, and room to grow "Everything was magnificent. Everyone had great communication. I appreciate you guys." Staffmark Associate Customer service jobs in Dallas don't get better than this. Join a Team That Works for You At Staffmark, we're more than just a staffing company—we're your career partner. As part of RGF Staffing and Recruit Group, an HR powerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go. With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen. Join us and experience the advantage of working with a trusted name in recruiting—because your success is our success. About Us At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact. Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.