General Manager

General ManagerPause Studio is hiring a General Manager for their Park Cities location. This is a hands-on leadership role for someone who thrives at the intersection of operations, team development, sales, and client experience. This is not a passive role. The right person will own the studio floor, lead the team, drive revenue, and build the community presence that keeps clients coming back.Pause is a modern recovery brand offering science-backed wellness services including flotation therapy, infrared sauna, cold plunge, cryotherapy, IV therapy, and more. The GM role is central to making that experience feel effortless for every client who walks through the door. If you have a strong operational instinct, a passion for wellness, and the ability to lead a team with both accountability and warmth, this role was built for you. The studio has recently passed its one-year mark and is ready for a leader who can help accelerate growth, strengthen culture, and take ownership of the business day-to-day.Key ResponsibilitiesOwn studio operations from top to bottom, including cleanliness, safety standards, equipment maintenance, and supply managementBuild, hire, train, motivate, and retain a high-performing teamDrive revenue growth through strong sales execution, service culture, client retention, and lead conversionDevelop and execute local marketing initiatives, grassroots outreach, and community partnershipsBuild corporate wellness relationships with businesses in and around the Southlake marketReview weekly performance dashboards and adjust strategy to meet financial targetsManage scheduling, payroll, and timekeeping for all team membersOversee retail and supply inventoryMaintain communication with ownership and HQ on HR, marketing, and operational needsLead with initiative, solve problems independently, and escalate only when necessaryAdditional duties as assignedCore Requirements3+ years of management experience, preferably in health, wellness, fitness, or hospitalityProven ability to drive sales and revenue, not just maintain operationsStrong leadership presence with the ability to mentor, motivate, and develop a teamHighly organized with strong communication skillsComfortable building community relationships and representing the brand externallyPrior General Manager experience strongly preferredLocal ties to the community or a short commute are strongly preferredCompensation and BenefitsBase salary: $70,000 to $80,000, depending on experienceBonus: Performance-based incentive structure tied to profitability and studio growthWhat Success Looks LikeIn the first 90 days, you have a handle on operations, the team feels supported, and the client experience is consistent. Within 6 months, revenue trends are improving, community partnerships are growing, and the studio is operating with stronger energy, accountability, and leadership. Over time, success means becoming the kind of GM who can take true ownership of the business, drive results, and allow ownership to step back from filling day-to-day gaps.Pause is redefining what a wellness studio looks like. With services designed to optimize recovery, reduce stress, and promote long-term well-being, Pause is carving out a category of its own in the health and wellness space.