Senior Logistics Specialist (Bilingual - Mandarin)

Job description

About Us:
Come Join Our Team! FOTILE is a leading international manufacturer of High-end Kitchen appliances. FOTILE is China's most successful high-end kitchen appliance manufacturer, with 16,000+ employees, 19 production lines, 4 assembly plants, 4 factories, 116 branch offices, 26 German IF awards, 22 Red Dot Awards, Sales in 30 countries, and over 43% market share of the Chinese high-end kitchen appliance market. Fotile is the choice of appliance for over 17 million families around the world.

Job Responsibilities
• Comply with FOTILE's standards of operations as set forth in all training and operational manuals.
• Develop and implement comprehensive demand planning strategies to accurately forecast customer demands and align inventory levels.
• Conduct detailed data analysis to provide precise demand forecasting, leveraging historical sales data, market trends, and seasonal patterns.
• Oversee inventory levels, ensuring optimal stock levels to prevent overstocking or stockouts.
• Enhance inventory accuracy through regular audits, process improvements, and efficient documentation practices.
• Follow up with the warehouse on discrepancies and adjust stock in the OMS and ERP systems as necessary.
• Gain insights into industrial changes in U.S. national transportation and warehouse operations and identify supportability program risks.
• Manage the entire importing process, coordinating with suppliers, customs, and freight forwarders to ensure timely and cost-effective deliveries.
• Oversee inland shipments, coordinating transportation and warehousing activities to optimize logistics costs and timelines.
• Effectively manage relationships with third-party logistics (3PL) providers to ensure seamless collaboration and achievement of service-level agreements (SLAs).
• Manage the reverse logistics process for retail returns to the warehouse, including process design and third-party vendor management.
• Streamline order processing workflows to improve efficiency and reduce processing times, ensuring timely order fulfillment.
• Continuously evaluate and improve logistics-related processes to enhance productivity, reduce costs, and improve operational performance.
• Resolve problems related to transportation and logistics systems in a timely and efficient manner.
• Order packaging and supplies for 3PL based on wholesale, retail, and eCommerce consumption.
• Collaborate with cross-functional teams to drive process enhancements and ensure alignment with organizational goals and objectives.
• Perform other assignments from the Supervisor or duties as may arise from time to time.
Job Requirements
• Bachelor's degree or above in Logistics, Supply Chain Management, Business Administration, or related fields.
• Proficient in both Chinese and English.
• Minimum of 3 years experience in logistics and supply chain management, with a focus on demand planning, inventory management, importing, inland shipments, and 3PL management.
• Proficient in Order Management System (OMS) implementation, customization, and utilization, with hands-on experience in successful OMS projects.
• Proficiency in logistics software and enterprise resource planning (ERP) systems.
• Strong knowledge of logistics and supply chain best practices, as well as familiarity with relevant regulations and compliance requirements.
• Demonstrated ability to analyze data, identify trends, and provide data-driven solutions for precise demand forecasting and operational efficiency.
• Excellent communication skills, both written and verbal, with the ability to collaborate effectively with cross-functional teams.