Product Manager - PA

Job Title: Product Manager

Location: Harrisburg, PA - 2 days onsite a week

Type: 10+ months contract

F2F interview

Position Overview

Our client is seeking an experienced Product Manager to lead the modernization of a critical application used to manage and resolve public complaints involving utility companies.

The selected candidate will lead product strategy, planning, and delivery throughout a major multi-year modernization initiative. The Product Manager will work closely with business stakeholders, technical teams, solution architects, UX/UI professionals, vendors, and leadership to ensure the modernized application meets current and future business needs while complying with enterprise architecture, security, accessibility, privacy, and public-sector standards.

Work Arrangement

Candidates must work from a Pennsylvania office 2 days per week.

Wednesday is a mandatory onsite day.

The remaining 3 days may be worked remotely.

Key Responsibilities

Own the product vision, strategy, roadmap, and delivery for the application modernization initiative.

Lead the modernization of a legacy application into a modern, scalable enterprise solution.

Gather, analyze, document, prioritize, and manage requirements and user stories from diverse business stakeholders.

Translate business requirements into detailed user stories, acceptance criteria, and product backlog items.

Prioritize product features and technical initiatives based on business value, risk, dependencies, and strategic priorities.

Collaborate with solution architects, developers, UX/UI designers, vendors, and technical teams to define technology, architecture, platform, and integration approaches.

Serve as the primary liaison between business stakeholders and technical delivery teams.

Facilitate Agile ceremonies, including backlog refinement, sprint planning, sprint reviews, and retrospectives.

Oversee and support large-scale data conversion and migration activities, including validation and testing.

Define product KPIs and success metrics and track progress against established objectives.

Identify and manage risks, dependencies, issues, and impediments, driving them toward resolution.

Support change management, user adoption, training, and implementation activities.

Ensure the solution complies with applicable security, privacy, accessibility, WCAG 2.1, and enterprise architecture standards.

Provide regular status updates, risks, recommendations, and strategic direction to IT leadership and business sponsors.

Support process improvement and business process reengineering initiatives.

Required Qualifications

Minimum 5 years of experience as a Product Manager leading large-scale public-sector modernization initiatives, preferably $10M+ programs.

Experience leading legacy application modernization or digital transformation projects.

Strong experience gathering requirements and converting business needs into user stories, acceptance criteria, and product backlogs.

Strong knowledge of Agile/Scrum methodologies.

Experience with Azure DevOps, Jira, or similar Agile tools.

Experience overseeing and testing large-scale data conversions or migrations.

Excellent written and verbal communication skills.

Strong organizational, analytical, prioritization, and problem-solving skills.

Ability to manage multiple competing priorities, risks, dependencies, and stakeholders.

Preferred Qualifications

Experience with enterprise application modernization and migration from legacy platforms to modern architectures.

Experience with the Microsoft technology stack and Azure cloud platform.

Experience with content management systems.

Experience with business process improvement and reengineering.

Knowledge of WCAG 2.1 and accessibility standards.

Understanding of public-sector security, privacy, compliance, and enterprise architecture requirements.

Previous experience with state or local government organizations.

Experience with large-scale government technology transformation programs.

YAFOS Certification.

Bachelor's degree in Business, Information Systems, Computer Science, or a related field, or equivalent professional experience.