Director Support Professional

Job Description

Job Description

Direct Support Professional — Community Day Program

Location: Westborough, MA

Pay & benefits: $18–$22/hour · Full-time · Medical, PTO

We're hiring a Direct Support Professional (DSP) to help participants build independence, navigate daily life with confidence, and stay connected to their community — through hands-on skill-building, advocacy, and support with daily living activities.

What you'll do

• Support daily living activities (meals, light housekeeping, self-care) while teaching skills that build independence.
• Advocate for participants' rights, preferences, and dignity, and support their community, social, and vocational activities.
• Safely drive agency passenger vans on scheduled routes; assist participants boarding and disembarking.
• Complete required documentation on time, in line with our program guidelines and Massachusetts DDS guidelines; maintain HIPAA/DDS confidentiality.
• Communicate proactively with supervisors, guardians, and community partners; complete required training and certifications.

What you'll need

Required:

• High school diploma, GED, or equivalent
• 18 years of age or older
• 1+ year of experience supporting individuals with disabilities
• Valid driver's license with a clean driving record
• Familiarity with DDS regulations and Medicaid waiver programs
• Demonstrated computer literacy for electronic documentation
• Strong verbal and written communication skills
• Experience with behavior support plans or positive behavior strategies
• Organizational skills and attention to detail
• Ability to pass and maintain all required training
• Satisfactory background check results

Preferred:

• Associate's degree in Human Services, Psychology, or a related field
• CPR/First Aid certification (training provided if not already held)
• Bilingual or multilingual capabilities

Physical requirements: ability to bend, lift up to 50 lbs., push/pull/reach, and walk or stand for extended periods.

Pre-employment screening: DPPC Abuse Registry check, CORI and national fingerprint-based background checks, driver's license/MVR verification.

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or age.