Senior Manager, IT User Support — Multi-Campus
Hbcu Connect, Llc
Oakton Community College is seeking a Senior Manager of User Support Services to lead IT support across Skokie, Evanston, and auxiliary sites. The role drives end-user technology services, manages a team, and ensures reliable operations in classrooms, labs, and offices. The position requires strong project management, communication, and ITSM governance experience, with a focus on service quality and cross-site coordination. A hybrid schedule may be available after onboarding. #J-18808-Ljbffr Hbcu Connect, Llc
$90.95k
...Function and Responsibility The Senior Manager of User Support Services, Skokie, Evanston,... ...in high schools and off-campus events such as commencement... ...issues to other areas of IT as needed. Monitor and analyze... ...and updating a continual multi-year roadmap to meet the...SeniorFull timeWork experience placementWork at officeMonday to Friday- Oakton College seeks a Senior Manager of User Support Services to lead technology support across the Skokie campus, Evanston Health Career Education Center, and auxiliary locations. You will supervise a knowledgeable team, manage end-user environments, and ensure services...Senior
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