Food Service Worker

Insight Hospital and Medical Center Chicago

At Insight Hospital and Medical Center Chicago, we believe there is a better way to provide quality healthcare while achieving health equity. Our Chicago location looks forward to working closely with our neighbors and residents, to build a full-service community hospital in the Bronzeville area of Chicago; creating a comprehensive plan to increase services and meet community needs. With a growing team that is dedicated to delivering world-class service to everyone we meet, it is our mission to deliver the most compassionate, loving, expert, and impactful care in the world to our patients. Be a part of the Insight Chicago team that provides patient care second to none!

If you would like to be a part of our future team, please apply now! These duties are to be performed in a highly confidential manner, following the mission, values, and behaviors of Insight Hospital and Medical Center. Employees are further expected to provide a high quality of care, service, and kindness toward all patients, staff, physicians, volunteers, and guests.

Duties and Responsibilities:

• Makes deposits at the end of each shift.
• Inventories and restocks supplies and food products.
• Sets up serving line, ensuring temperatures are taken, recorded and within acceptable ranges; notifies cooks if food temperatures are not within acceptable limits.
• Serves hot and cold items to customers.
• Sets up items for purchase on daily basis.
• Records replenished amounts on floor stock form for each unit.
• Records designated refrigerator temperatures daily.
• Performs other duties as assigned.
• Delivers patient meals/snacks/nourishments.
• Collects trays after meal service.
• Delivers and collects patient selective menus.
• Assists patients with menu selection as appropriate.
• Prepares food for, assembles, and serves patient trays using scripts and patient identification procedures.
• Cleans and sanitizes nourishment centers and soiled tray carts.
• Ensures all equipment is in working order and reports equipment problems to supervisors.
• Records designated refrigerator temperatures daily.
• Requisitions, delivers, stores, and tallies floor stock and nourishments.
• Ensures all food is labeled and dated.
• Helps receive, date, and put away deliveries; stores in proper refrigerators, freezers, or storeroom; rotates stock; cleans shelves, removes pallets.
• Puts away all produce, equipment, and supplies after end of meal or at end of day; labels as appropriate.
• Uses hospital computer and communication systems for patient meal service.
• Operates Point of Sale system.
• Cashiers according to established procedures, maintaining cash accuracy with receipts.
• Sets up, supplies, and dismantles serving stations and organizes food supplies, dishes, utensils, and disposables according to department procedures (Retail serving lines and Central Kitchen patient tray lines).
• Handles food safely following department and healthcare regulatory agency guidelines and standards for the preparation, heating/cooling, labeling, and safe storage of food products, keeps refrigerator stocked and product rotated using the first in, first out rule.
• Cleans, arranges, and sanitizes work, service, and dining areas and cleans equipment frequently using approved chemicals as established by the department and healthcare regulatory agencies. Remove trash to designated areas.
• Performs ware washing activities including soak sink procedures, cart unloading, scrap line operation, pot and pan cleaning, dish machine operation, dish room cleaning, and cart washing.
• Keeps all drains and floors clean, swept, vacuumed, and/or scrubbed as appropriate, including refrigerators, storage areas, production, dish room, service areas, offices, etc.; runs scrubber as assigned.
• Assists in training personnel as assigned.
• Performs other duties as assigned.

Skills and Qualifications:

• H. S. Diploma or GED required.
• Food Handler Card required within 30 days of hire.
• Foodservice and customer service experience preferred
• Must be able to communicate verbally and in writing in English and demonstrate reading ability.
• Good interpersonal skills, outgoing personality, positive and pleasant demeanor at all times.
• Able to demonstrate basic math and computer skills.
• Able to work independently without direct supervision.
• Exhibit critical thinking and decision-making skills.
• Able to function in a fast-paced work environment.
• Able to pay close attention to detail.
• Able to handle volatile situations.
• Able to demonstrate a sense of urgency.
• Able to lift 30 - 50 pounds and push or pull a cart of food trays.

Benefits:

• Paid Sick Time - effective 90 days after employment
• Paid Vacation Time - effective 90 days after employment
• Health, vision & dental benefits - eligible at 30 days, following the 1st of the following month
• Short and long-term disability and basic life insurance - after 30 days of employment

Insight Employees are required to be vaccinated for COVID-19 as a condition of employment, subject to accommodation for medical or sincerely held religious beliefs. Insight is an equal opportunity employer and values workplace diversity!