Senior Product Marketing Manager

About the Company Our client is a fast-growing Y Combinator‑backed voice AI company transforming how businesses handle sales, support, and customer engagement at scale. Founded in 2023, they've reached $60M ARR with a team of ~40 people — a trajectory that put them at #4 on one of the most closely watched fast‑growing software vendor lists of 2025 and in the top 50 AI apps on the a16z marketplace rankings. Backed by leading investors and built engineer‑first from day one, they're now building toward a modern AI‑native CX platform where entire contact centers are powered by intelligent AI workers — not just basic automation. The Role As Senior PMM, you'll own how this product shows up to the market — from positioning and messaging to product launches, sales enablement, and brand campaigns. This is an 80/20 role: core PMM work anchors it, with 20% directing creative social campaigns. You'll report to the CMO, work closely with the founding team, and define messaging across buyer types and verticals — not just maintain it. High ownership, high visibility, no hand‑holding. Key Responsibilities Own positioning and messaging across all buyer types and verticals, including healthcare, legal, automotive, insurance, utilities, and logistics Lead product launches end‑to‑end — strategy, narrative, and cross‑functional coordination from brief to announcement Build and run sales enablement from scratch: toolkit, sessions, and ongoing message refresh Drive customer and market insights; translate discovery into messaging and build case studies across key verticals Direct brand and social campaigns (20%): concept, brief the creative team, and plan campaign bursts around launches and industry moments Partner with Developer Evangelist on demo and technical content Requirements 2+ years of product marketing in B2B SaaS, developer tools, or AI infrastructure Proven track record owning product launches end‑to‑end — not just contributing to them Strong messaging instincts: knows what to say and how to brief others to execute it Experience building sales enablement programs from scratch Comfortable with technical products; can translate complexity into clear value Moves fast and makes good decisions under ambiguity Nice to Have Background in AI infrastructure, CCaaS, or contact center space Experience marketing to both technical and business buyers Has directed social campaigns with real organic reach Strong aesthetic sensibility and POV on brand Prior startup experience Base: $180K–$250K (set by interview performance, not current salary or negotiation) Meaningful equity; three cash/equity balance options to choose from 100% medical, dental, and vision coverage Monthly wellness reimbursement Monthly commute reimbursement Phone and internet contribution Relocation provided ~$10,000 Location Redwood City, CA — onsite Interview Process Intro call — 15 min with talent team CMO meet and experience screening — 30 min Final onsite with cross‑functional team — 2 hrs #J-18808-Ljbffr Syndesus, Inc.