Voice Engineer (Avaya) - Puget Sound, WA

Avaya Voice Engineer

Marathon TS is seeking an Avaya Voice Engineer to provide base telecom support at the Puget Sound, WA. The person for this effort will provide telecommunications operations and maintenance (O&M). This includes secure and reliable, classified, and unclassified, voice and data services in support of Command, Control, Computer, Communications and Information (C4I) operations and exercises. Essential functions will include:

• Operate and maintain government-owned telephony switches (PBX), including:
• Avaya Systems CM4.0
• Perform:
• Troubleshooting and repair of switch issues
• Software updates and patching
• Installation and configuration of switch hardware
• Daily operation monitoring
• Support for voicemail systems and IPE (Remote Intelligent Peripheral Equipment)
• Utilize company vehicle to travel to remote locations weekly.
• Ensure switch systems remain fully operational and compliant with DoD/Navy standards.
• Other duties as assigned.

Qualifications:

• Education:
• Associate's degree or higher in IT or Cybersecurity (preferred).
• Years of experience:
• 2 years of experience required. 5 years preferred.
• Prior experience within DoD networks.
• Required skills or certifications:
• Avaya Certified Support Specialist (ACSS) or equivalent
• Nortel Meridian System Administration or equivalent
• IAT Level II (per DoD 8570.01-M) (received within 90 days of starting)
• Cisco Certified Network Associate (CCNA) or equivalent
• Red Hat Certified System Administrator (RHCSA) or equivalent
• Microsoft Certified Solutions Associate (MCSA) or equivalent

Marathon TS is committed to the development of a creative, diverse and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Marathon TS will be based on merit, qualifications, and abilities. Marathon TS does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age or any other characteristic protected by law (referred to as "protected status").