Automotive Service Advisor

Automotive Service AdvisorRunde Auto Group is looking for an Automotive Service Advisor to join our team! The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control.About Us:Runde Auto Group is a family-owned group of dealerships spread across Illinois, Wisconsin, and Iowa. Our central headquarters is Runde Chevrolet, located in East Dubuque IL. In all, we offer eight new vehicle brands across 4 locations: Chevrolet, Buick, GMC, Ford, Chrysler, Dodge, Jeep, and Ram, along with a great selection of pre-driven vehicles.At Runde’s you’ll find a fast-paced synergistic culture in which everyone works together for the benefit of our customers. Our dealership strives to create an environment that fosters unique talents and, at the same time, rewards ambition and productivity.A customer-focused commitment to excellence has helped make Runde Auto Group the largest and most highly rated dealership in the Tri-State area. It’s also the reason Runde Auto Group has repeatedly been selected as the Best Dealership in the Tri-States, according to Hospice of Dubuque’s annual Best Fest voting. Simply put, people want to work with us, organizations want to partner with us, and customers come to us time and time again for their personal and business-related vehicle needs.Our dealership’s work environment offers staff members a fully-engaged work day while encouraging a healthy work-life balance. If you’d like to become a part of the Tri-State’s fastest growing dealer group, we will provide you with the training, support, and encouragement you need to succeed.Full-Time Employee Benefits:Competitive compensation packagePaid single Health insurance planCompany Paid Life and Disability insuranceVision and Dental plans available401K plan with employer matchParts & Labor DiscountsVehicle Purchase DiscountsPaid vacation, holidays, and sick leaveResponsibilities:Meet with customers and determine their needs for repair and/or service of their vehicle issuesIncrease customer satisfaction by building customer relationsMaintain the company’s standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relationsMonitor the progress of each vehicle throughout the day, and update customers frequentlyIncrease profitability by maximizing sales & executing retail promotionsOversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion timesQualifications:High school diploma or equivalentValid driver’s license & clean driving recordAutomotive service advisor experienceAbility to read, write, and speak English fluentlyAbility to concentrate and accomplish tasks despite interruptionsMultitasking skillsProficient use of computers/business machinesRunde Auto Group is an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.