Forward Deployed Engineer: Graduate Certification Program

Job Description

About IlluminAIte: IlluminAIte is an AI-native ServiceNow implementation platform that automates the entire delivery lifecycle end-to-end. Our AI agents design, develop, test, and deploy ServiceNow following industry best practices, enabling go-live in minutes.

Built for enterprises, IlluminAIte eliminates the complexity and cost of traditional delivery models, delivers measurable ROI, and ensures zero surprises.

About the Program

IlluminAIte is seeking ambitious fresh graduates for its Forward Deployed Engineer Certification Program. The program prepares participants to support the implementation and adoption of AI-powered enterprise solutions, including MitraAI.

Participants will receive structured training in ServiceNow, artificial intelligence, solution delivery, customer engagement, and the professional skills required to work effectively in client-facing technical environments.

Important: This is an unpaid certification program. It is not an internship, a paid position, or an offer or guarantee of future employment. At the end of the program, a select few candidates can be considered for an FDE role at IlluminAIte.

What You Will Learn

• ServiceNow fundamentals, workflows, and enterprise use cases
• Configuring, troubleshooting, and structured problem-solving in ServiceNow with MitraAI
• Deploying IlluminAIte’s AI solutions with MitraAI
• Translating business needs into practical technical solutions for customers
• Working effectively with technical, business, and customer teams

Soft Skills You Will Develop

• Clear verbal and written communication
• Leadership and personal accountability
• Customer-facing presentation and facilitation
• Active listening and requirements discovery
• Teamwork and cross-functional collaboration
• Critical thinking and decision-making
• Adaptability in fast-changing environments
• Time management and prioritization
• Ownership, initiative, and professional confidence
• Constructive handling of feedback and challenges

Who Should Apply

We are looking for fresh graduates who:

• Hold a recent degree in business, computer science, information technology, engineering, business technology, or a related discipline
• Have a strong interest in AI, enterprise technology, and consulting
• Communicate clearly and confidently
• Demonstrate leadership potential and a willingness to take ownership
• Enjoy solving problems and working directly with customers
• Can learn new technologies quickly
• Work well independently and as part of a team
• Are curious, proactive, dependable, and open to feedback
• Are comfortable presenting ideas and explaining technical concepts
• Have no prior professional experience requirement

Program Outcome

Participants who successfully complete the program requirements will receive an IlluminAIte certification recognizing their training in Forward Deployed Engineering, ServiceNow, AI solutions, and professional consulting skills.

Application

Please submit your résumé and a brief statement explaining your interest in AI, ServiceNow, and forward-deployed engineering.