Card Check Attendant

Card Check Attendant

Lebanon, OH 45036

Overview

Salary Range $11.25 - $11.25 Hourly Position Type Part Time

Early AM Card Check Attendant

Join our YMCA team as the friendly face that welcomes our members every morning! As a Card Check Attendant, you'll serve as the first point of contact for members and guests entering our facility and outdoor pool area, providing courteous, timely, and helpful service to everyone who walks through our doors.

Requirements

• 18+ years of age
• High School Diploma or Equivalent
• Strong customer service with a friendly, outgoing demeanor
• Computer proficiency
• Reliable, punctual attendance
• Must pass a pre-hire background check, reference check and new hire training requirements

Essential Functions

• Greet members warmly and by name whenever possible upon entry and exit
• Verify membership cards at the facility entrance
• Assist members with guest sign-ins, record forgotten cards, and answer questions
• Accurately handle guest fees and provide correct change
• Maintain a clean and organized entry area and desk station
• Close, balance, and process night deposits
• Communicate up-to-date information about classes, programs, schedules, and facility services
• Answer incoming calls promptly and professionally
• Refer members to the appropriate department or staff as needed
• Track member concerns and notify supervisors of any behavioral situations
• Support scholarship fundraising activities
• Follow all safety and risk management procedures and report concerns to a supervisor
• Perform other duties as assigned

Physical Requirements

This role requires prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds occasionally. The work environment ranges from moderate to busy noise levels depending on facility activity.

Qualifications

Reasonable Accommodations

The YMCA is committed to an inclusive workplace. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Abuse Prevention

The YMCA is committed to the safety and wellbeing of all members, participants, and staff. All employees are required to complete abuse prevention training as a condition of employment and must adhere to the YMCA's policies and procedures regarding the protection of children and vulnerable populations. Any known or suspected abuse must be reported immediately in accordance with YMCA policy and applicable law.

Equal Opportunity Employer

The YMCA is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law.