Director of Revenue Cycle Management

Job Description

Job Description

Hope Neurological & Medical Services is a growing, multi-state healthcare organization delivering specialized neurological and medical care across Georgia, New Mexico, Arizona, and beyond.

We are seeking a Chief Revenue Officer to own the full lifecycle of revenue operations across all of our locations and entities. This is a senior leadership role reporting directly to the CEO and CFO.

What you will do:

• Manage end-to-end insurance claim submissions across all Hope Neurological locations, including VNG, surgical, and multi-state entities
• Maintain detailed revenue tracking logs by visit type and entity; follow up on outstanding payments and remittances
• Oversee billing staff work for accuracy; resolve billing errors and communicate directly with providers on corrections
• Administer the Silicon Mesa EHR system, including deletion access, payer setup, and data integrity
• Process and pay all invoices across locations via ACH, check, and online portals
• Handle all incoming mail, check deposits, and weekly FedEx coordination
• Manage 20 to 30 or more emails daily covering billing, records, and vendor communications
• Participate in weekly ICS billing and reconciliation meetings

What we are looking for:

• 7+ years of experience in healthcare revenue cycle, billing, or financial administration
• 5+ years specifically within the healthcare industry
• Experience managing billing operations across multiple entities or locations
• Hands-on EHR or practice management system experience at an admin level
• Strong attention to detail and ability to manage concurrent workflows under deadline
• Valid driver's license; ability to perform recurring local errands (bank, post office, FedEx)
• Availability for occasional evening and weekend processing as needed

Hope Neurological & Medical Services is a growing, multi-state healthcare organization delivering specialized neurological and medical care across Georgia, New Mexico, Arizona, and beyond. With a Surgery Center and multiple clinic locations, we are committed to providing exceptional patient outcomes through operational excellence, clinical integrity, and a culture built on accountability and compassion. As we continue to expand into new markets, we are investing in the infrastructure and leadership to scale sustainably.

Company Description

Hope Neurological & Medical Services is a growing, multi-state healthcare organization delivering specialized neurological and medical care across Georgia, New Mexico, Arizona, and beyond. With a Surgery Center and multiple clinic locations, we are committed to providing exceptional patient outcomes through operational excellence, clinical integrity, and a culture built on accountability and compassion. As we continue to expand into new markets, we are investing in the infrastructure and leadership to scale sustainably.