Teller

Job Description

Job Description

Bring Your Champion Mindset. Make an Impact.

Join Champions First Credit Union as a Teller!

Pay Range: $17.00/hour | Schedule: Full-Time, Mon–Fri 8:30 AM–5:15 PM, plus occasional Saturdays (2–3 per quarter) | Main Location: Crawfordville

At Champions First Credit Union, being a champion is more than a name; it’s how we show up for our members, our communities, and each other. We’re growing across North Florida, and we’re looking for a friendly, detail-oriented Teller to help us keep that promise.

If you enjoy helping people with their finances, take pride in getting the numbers right, and want to build a career, not just take a job, this is your opportunity.

What’s in It for You?

We take care of our team the way we ask our team to take care of our members:

• Ongoing training and professional development opportunities
  
  
• Tuition reimbursement
  
  
• Comprehensive benefits package for full-time employees, including health, dental, and vision insurance
  
  
• 401(k) Retirement Plan, up to 4% employer match
  
  
• Profit sharing program
  
  
• Generous paid time off — vacation, sick, and personal time, federal holidays, your birthday, and your work anniversary

What You’ll Be Doing

As a member of our Branch team, you’ll be the friendly, accurate face members see first at the teller line. Your role will include:

• Member Service – Deliver superior service, respond to member requests and questions, and point members to the right person when they need more help.
  
  
• Everyday Transactions – Process deposits, withdrawals, cash advances, loan payments, monetary instrument purchases, and check cashing, and evaluate checks for negotiability.
  
  
• Complaints & Discrepancies – Help research and resolve member complaints and account discrepancies, and follow through until the member has an answer.
  
  
• Accounts & Inquiries – Open new accounts, collect the documentation we need, and answer questions about our products, services, and loans.
  
  
• Helping Members Find the Right Fit – Educate members about products and services that benefit them and contribute to a productive branch.
  
  
• Branch Operations – Help with branch and vault balancing, cash management, night deposits, ATM deposits, and the coin machine, and keep cash and supplies stocked.
  
  
• Compliance & Accuracy – Follow OFAC, BSA, FACTA, and shared branching rules and keep your documentation complete and accurate.
  
  
• Teamwork – Route member information to the right department, handle optical imaging for the teller area, and tell your supervisor about any concerns.