BARTENDER

Bartender

Monkeypod Kitchen Wailea - Kihei, HI 96753

Overview

Salary Range $14.75 - $14.75 Hourly

Description

Position Summary

Provide the highest level of quality and service to our guests in an incredibly friendly atmosphere. Provide food and drink service to guests seated at the bar and in the bar area, provide drink service to guests seated in the restaurant via servers, and maintain the overall bar area.

Essential Functions

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

Assist in preparing the bar for service by setting up bar and bar area; including preparing items such as linens, silverware, and glassware, stocking liquors, preparing garnishes, and preparing drink mixers.

Greet all guests promptly in a warm, personal and friendly manner.

Guide guests through the menu and provide detailed, accurate information on menu items, including preparation methods, ingredients, allergens, and daily specials.

Monitor guests' physical condition when entering the restaurant and bar; monitor alcohol consumption while on the premises to ensure all HCR and county serving policies are followed. Take appropriate steps according to HCR policies to reduce the occurrence of alcohol related issues.

Confirm allergy indicators on food orders and follow proper procedures when handling or delivering allergy-sensitive items.

Maintain active communication with kitchen and management to stay informed on menu changes, 86'd items, allergy notices, and special instructions.

Accurately take food and beverage orders and input them into the POS system in a timely manner. Present a new check to the guest each time a new item is ordered.

Verify legal drinking age by checking guests' identification.

Prepare, garnish, and serve drinks for guests seated at the bar in an expeditious manner.

Proactively check in with guests throughout the meal to anticipate and resolve issues before they arise.

Maintain a clean and orderly bar area throughout the shift, including sanitizing surfaces, organizing tools, and bussing glassware.

Maintain awareness of table numbers, guest seat numbers, and dining room sections to ensure accuracy and efficiency in service.

Present accurate checks, manage special requests (such as split checks) and process payments efficiently and accurately.

Restock service areas and maintain organized and sanitary workstations.

Take garbage and recyclable items to the appropriate destination.

Perform other related duties as assigned by management to support operational needs.

Report for work on time and uphold expectations for attendance, uniform, and professional conduct. Regular attendance is an essential function of this job.

Qualifications

Position Qualifications

Competency Statement(s)

Customer Oriented - Ability to take care of the customers' needs while following company procedures.

Working Under Pressure - Ability to complete assigned tasks under stressful situations.

Safety - Ability to work safely by following all safety policies and procedures.

Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.

Communication - Ability to communicate effectively with coworkers, guests, and management to ensure all needs are met.

Conflict Management - Ability to deal with others in a negative situation and work towards a positive outcome.

Decision Making and Judgment - Ability to make sound decisions with available information while following HCR policies.

Response to Direction - Receive and follow directions from supervisors; follow direction of computer generated tickets.

Teamwork Abilities - Ability to work together with a team in a positive manner to achieve a common goal.

Friendly & Energetic - Ability to exhibit a cheerful demeanor towards others and bring energy to the performance of the task.

Neat & Well Groomed - Neat & Well Groomed

Skills & Abilities

Experience:

Six months to one year related experience.

Computer Skills:

Experience with POS.

Certifications &

Job offer contingent upon completion of background screening (any matters

Licenses:

related to a bartender position may be considered in an employment decision). Obtain required certification from the Liquor Department Must take and pass all training tests 90% and higher. Must be at least 21 years of age.

Physical Demands

Lift/Carry

Stand

C

Walk

C

Manually Manipulate

C

Reach Outward

C

Reach Above Shoulder

F

Climb

O

Squat or Kneel

F

Bend

C

Grasp

C

Speak

C

11-20 lbs

C

21-50 lbs

F

50+ lbs

O

Push/Pull

13-25 lbs

F

26-40 lbs

F

50+ lbs

O

Other Physical Requirements

Vision (Near, Distance, Color, Peripheral, Depth)

Sense of Sound - Hear verbal requests by guests, coworkers, and managers

Sense of Smell

Sense of Taste

Sense of Touch

Ability to wear Personal Protective Equipment (PPE) - Non-slip shoes, back belt when lifting over 25 lbs, safety glove when using knife.

Work Environment

Fast paced, high energy, moderately noisy environment containing multiple personality types. Can become crowded and can become high pressure.

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.