Receptionist - Front Desk

Receptionist Position Summary

The Receptionist is responsible for managing incoming calls, supporting administrative staff, and maintaining a professional front-facing presence for the hospital. This role is essential to the smooth flow of communication and operations within the facility.

Essential Functions

• Answer and transfer incoming telephone calls promptly and professionally.
• Assist coworkers with preparing documents using Microsoft Word, Excel, and Windows-based systems.
• Provide administrative support to the leadership team for miscellaneous projects.
• Maintain a professional demeanor and appearance to represent the hospital to board members, medical staff, visitors, and the community.
• Stay organized and carry out duties independently, using sound judgment and analytical skills.
• Perform other duties as assigned.

Additional Information

Requires a positive, team-oriented attitude and strong interpersonal communication skills.

Ability to work independently and use downtime productively.

Knowledge, Skills & Abilities

The requirements listed below are representative of the knowledge, skills and/or abilities required.

Education: High school diploma or GED required.

Experience: Previous experience in an administrative or receptionist role preferred; student experience in higher education considered.

Skills: Proficiency with computers and Microsoft Office applications. Customer service experience or aptitude required to communicate effectively with patients, staff, and the public.