Deduction Resolution Specialist
$20.15 per hourManpower Inc
Deduction Resolution Specialist
Our client, a leading organization in the foodservice industry, is seeking a Deduction Resolution Specialist to join their team. As a Deduction Resolution Specialist, you will be part of the Accounting department supporting the Corporate Office North. The ideal candidate will demonstrate initiative, strong problem-solving skills, and excellent communication abilities, which will align successfully in the organization.
Location: AUSTIN, MN
Pay Range: $20.15
Shift: Monday – Friday, 40 hours, with flexible start times between 6:00 AM and 8:00 AM. Potential overtime. After training and trust are established, the role offers the possibility to work from home on Fridays.
What's the Job?
- Perform research and resolution duties related to deductions and credit types within a team environment.
- Identify, research, and collect supporting documentation to determine appropriate resolution in an audit-compliant manner.
- Use time management skills to code deductions, submit backup documentation, and identify new trends for assigned customers.
- Collaborate directly with external customers, field sales, and internal teams to resolve open items efficiently.
- Process and approve credit resolutions using the High Radius application, and contribute to process improvements and deduction prevention efforts.
What's Needed?
- Demonstrated pattern of initiative and proactive problem-solving skills.
- Strong decision-making and organizational skills.
- Excellent written and verbal communication abilities.
- Proven customer service experience.
- Experience with Oracle Billing and Accounts Receivable, Forge, Hormel Decision Support (HDS), and High Radius is preferred.
What's in it for me?
- Opportunity to work in a dynamic and supportive team environment.
- Potential for flexible work arrangements after training.
- Engagement in meaningful work that contributes to organizational success.
- Development of valuable skills in deduction resolution and account management.
- Be part of a reputable organization committed to employee growth and success.
Upon completion of waiting period associates are eligible for:
- Medical and Prescription Drug Plans
- Dental Plan
- Supplemental Life Insurance
- Short Term Disability Insurance
- 401(k)
Vacancy posted 3 days ago
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