Customer Experience Advocate

Afni, Inc. is seeking a Customer Service Agent to join our customer engagement team. You will handle incoming calls and inquiries, provide effective solutions, and deliver a high level of service to our clients across telecommunications. Your role is to resolve issues, document interactions, and uphold our standards for excellence in customer care. You will contribute to customer satisfaction by communicating clearly, following procedures, and striving for first-contact resolutions. #J-18808-Ljbffr