Cosmetic Clinical Supervisor (Dermatology) Knoxville, TN

Overview At Anne Arundel Dermatology we give exceptional care - to our patients and to eachother. Patient First | Caring | Accountability | Trust | One Team | Growth Founded 50+ years ago with a mission to provide the highest quality and full spectrum of medical, surgical, and esthetic skin care services to each and every one of its patients, Anne Arundel Dermatology has assembled the finest group of dermatologists in the Mid‑Atlantic and Southern states. With 250+ clinicians and 110+ locations in 7 states, we’re thriving, growing, and looking to add talented individuals to our team! Why join Anne Arundel Dermatology? We are committed to continual training and education for our physicians and staff. We are on top of the latest developments in dermatology including ongoing research, emerging treatments, new medications and prevention methods. You can find more than just a job with Anne Arundel Dermatology. We believe in providing our new associates with intensive hands on training and long‑term career growth opportunities from within. Cosmetic Clinical Supervisor The Cosmetic Clinical Supervisor will lead, guide, and supervise the Medical Assistant staff to ensure safe and effective quality patient care in an efficient and productive manner. The CS supports practice leadership in the day‑to‑day clinical operations and management of practice. Responsibilities Participates in interviewing, hiring and training of new MA team members Provides timely, objective feedback to the MA regarding performance expectations and follows up to ensure compliance. Escort patient to exam room and confirm first & last name & DOB. Obtain and record vital signs. Organize patient flow. Setup procedure tray, instruments, and equipment according to instructions. Prepare path/lab specimens, route to correct lab directed by patient insurance plan. Respond to patient questions in office and on phone as instructed. Check to‑dos/Nurse line. Calibrate, clean, sterilize and inventory all equipment & instruments according to schedule. Keep appropriate records of maintenance. Maintain medication supplies, discard out‑of‑date supplies, and keep appropriate records. Maintain infection control and make sure supply rooms and cabinets are stocked. Ordering, sorting, restocking and inventory of all supplies. Document all medical instructions given to patients, thoroughly review wound care with patients when applicable. Anesthesia/Inject for procedures. Ensure all phone messages, faxes, and interdepartmental mail are addressed in a timely manner. Must maintain HIPAA compliance. Other duties assigned as deemed necessary by management. Qualifications Able to triage patient problems. Be familiar with and compliant OSHA/HIPAA, infection control & Blood Borne Pathogen Standards. Knowledge of medical terminology, CPT and ICD‑10 codes. Knowledge of office financial policies. Basic computer skills and experience in EMR utilization. Able to operate standard office equipment (i.e. computer, fax, copier, scanner, etc). Excellent verbal and written communication skills. Fluent in English. Ability to function well in a high‑paced and at times stressful environment. Ability to work in an effective, cooperative, and courteous manner with staff, patients, and visitors. Must be able to travel to satellite offices as needed. Ability to multi‑task, prioritize appropriately, and work well both individually and as part of a team. Ability to read, understand and follow oral and written instruction. Ability to spell, sort and file materials correctly alphabetically or numerically. Licensure/Certifications/Education High School Graduate or GED Certified/Registered Medical Assistant CPR certified Graduation from an accredited Medical Assistant program Minimum of 3 years of work experience as a Medical Assistant Supervisory experience preferred. Previous experience in Dermatology preferred Physical Requirements Standing and walking for extended periods of time Moderate amount of talking, bending, twisting, reaching, and balancing. Use of hands and fingers. Talking and listening in person and on the telephone. Handling of materials such as paper, supplies, etc. Lifting and carrying up to 30 pounds. Risk of exposure to infectious organisms and the possibility of injury due to chemicals and sharp objects. Benefits Medical, Dental & Vision insurance – effective 1st of the month after date of start Short‑term and long‑term disability, Voluntary life (employee, spouse, and child), Critical Illness, and Hospital Indemnity – Effective the 1st of the month following date of hire Company provided Basic Life/AD&D insurance Paid time off Paid holidays Retirement Savings account Employee discount on cosmetic services and products #J-18808-Ljbffr