Specialist, Trader Service - International Client Services (Mandarin/Cantonese Required)

Position Type: RegularYour opportunityIn addition to the salary range, this role is eligible for bonus and language incentive opportunities.At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).Our International Trader Service organization has been recognized as the best online broker for the last 10 years. We are client-focused with a vision to be the most trusted trade desk on the street. As champions of investors, we are looking for other advocates to join our team as an Inbound International Trader Service Specialist where you will work with brokerage clients as the subject matter expert in equities, and derivatives (options & futures). Working on the first and second shift, you'll have increased exposure to complex client trades, offering an accelerated growth trajectory.Our team consists of a diverse workforce in all different stages of their careers, including career changers and individuals re-entering the workforce. If you enjoy providing an outstanding level of service to others around you, have a passion for continuous learning, and enjoy working with like-minded individuals with whom you can learn and grow -- this is the role for you.What you haveTo ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.Required Qualifications:Series 7 and 63 licenses (can be obtained as Condition of Employment)Series 3 license (can be obtained as Condition of Employment)Ability to read, write and communicate in Mandarin and/or Cantonese and EnglishPreferred Qualifications:1 year of experience in Client Service, Financial Services and/or Brokerage Services; preferably trading, interacting with clients in a proactive and consultative mannerSeries 9/10 valued but not requiredSeries 34 license Takes initiative and thrives in a fast-paced, independent environmentA desire to learn and quickly progress through to Trader 3Bachelor's DegreePassion for trading and market knowledge; ability to proactively discuss trading topics and appropriate solutions with clientsCurrent or previous contact center experienceAbility to deliver a heightened client experience utilizing an advanced client dialog modelPrevious experience in customer service, client support and problem resolution skillsProven analytical skills with the ability to effectively mitigate risk and adhere to trading accuracy while adhering to policies, procedures, and guidelinesStrong trading or familiarity with the securities industry and an understanding of options and equitiesAbility to serve as a peer mentor and role model to less tenured and less knowledgeable peersWhat's in it for youAt Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.We offer a competitive benefits package that takes care of the whole you – both today and in the future:401(k) with company match and Employee stock purchase planPaid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positionsPaid parental leave and family building benefitsTuition reimbursementHealth, dental, and vision insurance