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Donation Processing Associate

$13 per hour

The Salvation Army USA Central Territory

Donation Processing Associate

Location: Ames, IA
Pay: $13.00 per hour
Job Type: Part-time
Schedule: 25 hours, Monday - Saturday, Flexible Scheduling required must be available for Saturdays
Benefits: Voluntary Life Insurance, Pension & 403(b), 12 Sick Days, 10 Vacation Days, 8 Paid Holidays, Employee Discount

About the Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. As a Donation Attendant you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.

What You'll Do

  • Provide exceptional donor service by greeting donors and offering assistance
  • Process and track donations accurately
  • Maintain a clean and well-organized donation area
  • Sort, load, and unload Salvation Army trucks per center policy
  • Power sort donations as they arrive (where applicable)
  • Support production processes as needed
  • Safeguard all donated materials and assigned equipment
  • Report any complaints, damage, or injuries occurring in the donation area
  • Guide donors on acceptable materials and provide information about pickup services for heavy items


Training Provided

  • Paid training donation process, production standards, and store procedures
  • Ongoing coaching and support from store leadership
  • Opportunity to build retail and customer service skills


Why Join Us

  • Mission-driven work that supports programs in your community
  • On-the-job training
  • Team-oriented environment
  • Employee Discount, Employee Assistance Program, and more!
Vacancy posted 3 days ago
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