Assistant Executive Steward - Convention & Banquets - Mandalay Bay
MGM Grand Paradise
Las Vegas, Nevada The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: As an Convention & Banquets Assistant Executive Steward at Mandalay Bay, you will be responsible for assigned operational functions within the department. You will also help set the stage for an exceptional guest experience through your welcoming attitude and outstanding service. By understanding our guests' unique stories and needs, you will take ownership of their experience and create WOW memories that will stay with them long after their visit. All duties are to be performed in accordance with departmental and MGM Resorts International policies, practices, and procedures. THE DAY-TO-DAY:
- Supervise assigned operational functions within the department consistent with the strategic plan, fiscal budget, and the company’s short term and long‐term profitability objectives
- Supervise the delivery and measurement of guest service consistent with the company’s core service standards and brand attributes
- Supervise assigned staff to include: hire recommendations that encompass the company’s diversity commitment, training, coaching, performance feedback, recommend and administer discipline, and scheduling
- Provide ideas and suggestions for new products, services, technology and processes
- Make routine inspections of all equipment and kitchen areas to ensure that cleanliness and sanitary procedures are maintained
- Requisition new and replacement equipment as needed
- Approve requisitions related to all cleaning supplies and equipment and monitor supply requisitions to ensure costs are kept to a minimum without losing quality and usage of materials
- Maintain inventory and record keeping for all dinnerware, flatware and glassware, order china, glass and silver
- High School Diploma or GED
- 2+ years of experience in stewarding or administrative operations supervision
- Work varied shifts, to include weekends and holidays
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- Free meals in our employee dining room
- Free parking on and off shift
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
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