Inside Sales Representative

Job Description

Job Description

Benefits:

• 401(k)
• Company parties
• Health insurance
• Paid time off
• Vision insurance

About Ankem
Ankem is a leading provider of industrial cleaning supplies and solutions since 1969, serving a wide range of commercial and industrial clients. With a commitment to quality, sustainability, and customer service, we help businesses maintain clean, safe, and compliant environments. We are looking for motivated and results-driven Inside Sales Representatives to join our growing team.

Job Overview
We are seeking a dependable and motivated Inside Sales Representative to join our team. This role focuses on generating new business, maintaining customer relationships, and driving revenue through proactive outreach and account management.

The ideal candidate is confident on the phone, goal-oriented, and skilled at building rapport with customers. This position involves making outbound cold calls, following up on leads, managing house accounts, and supporting overall sales efforts from within the office.

Responsibilities

• Make outbound cold calls to prospective customers to generate new business opportunities 
• Follow up with inbound leads and existing house accounts 
• Build and maintain strong customer relationships through consistent communication 
• Identify customer needs and recommend appropriate products and solutions 
• Prepare and present quotes, pricing, and product information 
• Track sales activity and maintain accurate records in CRM systems 
• Collaborate with outside sales, warehouse, and operations teams to ensure customer satisfaction 
• Meet or exceed individual and team sales targets 
• Handle customer inquiries, objections, and concerns professionally 
• Stay informed on product knowledge, industry trends, and competitor offerings 

Requirements

• Previous inside sales, telemarketing, or customer service experience preferred 
• Comfortable making high-volume outbound calls (cold calling required) 
• Strong communication, negotiation, and interpersonal skills 
• Self-motivated with a results-driven mindset 
• Ability to work independently and as part of a team 
• Strong organizational skills and attention to detail 
• Basic computer skills; experience with CRM systems is a plus 
• High school diploma or equivalent (college degree preferred but not required) 

Preferred Qualifications

• Experience in industrial, janitorial, or B2B sales 
• Proven track record of meeting or exceeding sales quotas 
• Familiarity with commercial cleaning products or industrial supply markets