IT Helpdesk Manager - Lead Support & Service Excellence

Rosendin Electric

Rosendin Electric, Inc. is seeking an IT Helpdesk Manager to supervise the Helpdesk and lead the IT support staff in delivering high-quality customer service to Rosendin employees. The role focuses on ticket management, policy enforcement, and training to ensure efficient IT operations. The ideal candidate will have 7+ years of IT experience, 2+ years in management, and advanced knowledge of Active Directory, Windows, and Office. #J-18808-Ljbffr Rosendin Electric

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the IT Helpdesk Manager - Lead Support & Service Excellence in Eastern, KY vacancy

Supervisor, Customer Service
...Supervisor, Customer ServiceFully Remote • Irvine Office... ...service call center and supporting front-line staff. This... ...(CSRs) and Leads, and aligning team efforts... ...*Call Center Support* Manage and process staff timesheets... ...informed business decisions* Excellent customer service and...
Suggested
Work at office
Remote work
Western Growers Health
Eastern, KY
1 day ago
Supervisor, Customer Service
...Sonexus Health Pharmacy Services helps specialty... ...Operations Supervisor leads program staff performing... ...operations for patient access support contact center team of... ...client relationship management system (CRM) and/or... ...partners by leveraging excellent verbal and written...
Suggested
Full time
Temporary work
Work experience placement
Work at office
Local area
Immediate start
Remote work
Flexible hours
Shift work
Cardinal Health
Eastern, KY
2 days ago
Supervisor, Customer Service
...Operations Supervisor will lead a team of local... ...provide high-quality service in our 24/7, 365 day a... ...oversee a team of Customer Support Center agents who are... ...for operational excellence, quality deliverables,... ...identified by local center management* In conjunction with other...
Suggested
Full time
Local area
Service Experts
Eastern, KY
3 days ago
Manager, Customer Service
...While Grande’s reputation of excellence in the market is important... ...complement our industry-leading benefits, Grande puts an... ...positive work/life balance and supporting the communities in which... ...a hands on and driven Manager, Customer Service to lead and elevate our customer...
Suggested
Temporary work
Summer work
Local area
Flexible hours
Night shift
Grande Cheese
Eastern, KY
4 days ago
Mission-Ready IT Service Desk & Knowledge Lead
Systems Plus, Inc. seeks an IT Service Desk/Knowledge Base Manager - Level IV to lead enterprise IT Service Desk operations and drive knowledge management strategy... ...metrics to ensure mission readiness and service excellence. The ideal candidate has a Master’s degree (or...
Suggested
Systems Plus
Eastern, KY
2 days ago
US: Service Desk Knowledge Manager
US: Service Desk Knowledge Manager page is loaded## US: Service Desk Knowledge... ...diverse team that supports you, drives change,... ...audiences including **IT Service Desk, End... ...have the opportunity to lead and drive Improvements... ...*end-user experience excellence*** Awareness and...
Unisys
Eastern, KY
2 days ago
Associate Manager, Client Services
$65k - $70k
...Creatives who want to design it better. Communicators... ...an Associate Client Services Manager who will assist in... ...and best practices to support campaign strategy and meet... ...Suite proficient (i.e, Excel, Google Sheets, Google... ...Insights Following Our Lead Big Picture: kargo.com...
Work experience placement
Local area
Kargo
Eastern, KY
2 days ago
Client Services Supervisor
...Responsible for providing support and leadership to... ...and Client Services Representatives (CSRs... ...Everence office. Manages team performance,... ...Resources, and IT. Coordinate Administrative... ...through excellent customer service and... ...desired Experience leading teams and managing...
Full time
Work experience placement
Work at office
Local area
Immediate start
Monday to Friday
Flexible hours
Everence
Eastern, KY
5 days ago
Sr. Manager, Customer Service
...define and execute customer service strategies that support loyalty, retention, and brand reputation. Lead multiple customer service teams... ...solving. Operational Excellence Oversee day-to-day service operations... ...adherence, real-time management, and workflow design. Partner...
Guitar Center
Eastern, KY
2 days ago
Customer Service Lead
...Technology, LLC Customer Service Lead Baltimore, MD·Full... ...lead provider and family support operations, including... ...and email response management, complaint resolution,... ...driven cybersecurity, IT, and program management... ...committed to operational excellence, and mission success....
Full time
GoFusion
Eastern, KY
1 day ago
SERVICE DESK MANAGER
...SERVICE DESK MANAGER# SERVICE DESK MANAGERHot JobFully Remote • 8600 SHELBY COURT 200 - CHANHASSEN... ...agreements and clients are managed and supported throughout each contract.* Build and... ...deliver service results for clients.* Lead planning and implementation of Service...
Full time
Contract work
Temporary work
Work experience placement
Casual work
Work at office
Local area
Remote work
Monday to Friday
Night shift
Afternoon shift
Retail Tech
Eastern, KY
2 days ago
Client Service Manager
## Client Service ManagerApply: Charlotte –... ...have the freedom to lead, backed by global... ...The Client Service Manager is responsible for... ...is equipped to support the Vertical service... ...standard for service excellence by coaching team... ...such as software, IT, and office setups...
Permanent employment
Full time
Work experience placement
Live in
Work at office
Local area
Work from home
Worldwide
Flexible hours
TigerRisk Partners
Eastern, KY
1 day ago
Client Service Manager
## Client Service ManagerApply: Atlanta, GA: Full time... ...their needs, providing support, and ensuring seamless... ...enthusiastic learner, adept at managing client-facing... ...corporate finance, and IT.* Guide new clients through... ...relevant regulations.* Excellent communication,...
Full time
Contract work
Work experience placement
Work at office
OneDigital
Eastern, KY
1 day ago
Client Services Manager
$82k - $111k
...Overview The Client Services Manager (CSM)is responsible for... ...managing, monitoring and support of client related... ...client strategic plan and leads tactical execution.... ...Operations, Payment Integrity, IT, etc. Coordinates... ...proficient in MS Office Suite: Excel, Word and PowerPoint....
Remote work
Cotiviti
Eastern, KY
2 days ago
Part-Time Worship Director: Lead Spirit-Filled Services
Riverstone Church is seeking a part-time Director of Worship/Music Ministry to lead Christ-centered worship, coordinate Sunday services, support volunteer teams, and partner with pastoral staff to reflect the heart and mission of the church. The ideal candidate will demonstrate...
Part time
Westminster Theological Seminary
Eastern, KY
3 days ago
IT Service Desk Manager
$69.55k - $78.24k
...accommodation or an alternative application process. IT Service Desk Manager Regular Full-Time Baton Rouge, LA, US 14 days... ...capable, accountable, and eager-to-help support team. ESSENTIAL FUNCTIONS Lead and mentor Service Desk team, providing ongoing feedback...
Full time
Work at office
Remote work
Neighbors Federal Credit Union
Eastern, KY
3 days ago
Licensed Client Service Administrator
$60k - $70k
The Client Services Administrator works as a part of the client service team at Gateway Associates... ...financial advisors on implementation Excellent communication skills, verbal and written... ...Desire to work collaboratively and support peers Compensation Compensation with...
Work at office
Local area
Home office
Thrivent Financial
Eastern, KY
2 days ago
Supervisor Customer Service
...receive an alert: Create Alert Lead, mentor, and supervise a CS... ...proposition of the customer service organization. Improve the... ...help facilitate growth. Manage and Monitor order entry process... ...Telecom and Transportation. Supporting both of our business segments...
Flexible hours
Hubbell
Eastern, KY
1 day ago
Supervisor Customer Service
...Posted Today: R263661Make a difference.As a Supervisor Customer Service, you will oversee a team to ensure our customers are receiving... ...and **Career Development Programs**.* And **More Perks** that support your well-being and career growth. Benefit eligibility may vary...
Full time
Flexible hours
Night shift
Graybar
Eastern, KY
1 day ago
Tax Senior Manager, Private Client Services
$146k - $200k
Tax Senior Manager, Private Client Services Private Client Services at BDO is a boutique practice within... ...Microsoft Office Suite (specifically Word, Excel, and PowerPoint) and Adobe Acrobat,... .... We build strong relationships by supporting one another, our clients, and our...
Private practice
Work at office
Milwaukee Succeeds
Eastern, KY
5 days ago
IT Service Desk Lead: Microsoft GovCloud & DoD IL4/IL5
Kearney Italia, Inc. is seeking an IT Service Desk Lead in Arlington, VA to guide the service desk, while delivering hands-on Microsoft government cloud expertise. You will lead a team, resolve complex issues, and ensure DoD IL4/IL5 and NIST SP 800-171 compliant operations...
Kearney Italia, Inc.
Eastern, KY
6 days ago
Senior IT Service Desk Lead - Secret Clearance (Huntsville)
Yakshna Solutions, Inc. is seeking a Service Desk Lead for Huntsville, AL, to manage desk-side support operations, incident management, and escalation processes. The... ...endpoint troubleshooting, and close collaboration with IT teams. The ideal candidate has 10+ years of...
Yakshna Solutions
Eastern, KY
2 days ago
Lead Case Manager, Housing Stability & Homeless Services
Evolving Solution Services seeks an SNHP Lead Case Manager to provide comprehensive case management for individuals experiencing homelessness, guiding... ...Special Needs Housing Program. The role blends direct client support with leadership, supervision, and collaboration with...
HOPE Atlanta
Eastern, KY
2 days ago
Head of Client Support Services
...essential role we play in supporting our country’s supply... .... Summary The Service Supervisor is responsible... ...a strong desire to lead and grow technicians.... ...skills and performance. Excellence in this challenging... ...in the site level lean management system including daily...
Work experience placement
Work at office
Local area
Weisiger Group
Eastern, KY
1 day ago
Head of Services - Support and Managed
...Dining Services Manager We are committed to fostering a supportive, collaborative community where team members bring professionalism, compassion, and integrity... ..., coaching, and team development skills. ~ Excellent communication and organizational abilities. ~...
Mosaic Management
Eastern, KY
5 days ago
Head of Support Services
...Role: As a CBRE Mail Services Supervisor, you will be... ...for providing office support to a client, business function... ...objectives. Lead by example and model behaviors... .... Prior shift manager or supervisory experience... ...Examples include Word, Excel, Outlook, etc. Excellent...
Work at office
Visa sponsorship
Shift work
CBRE Group, Inc.
Eastern, KY
1 day ago
Culinary Services Manager
...Culinary Services Manager The Landing at Carmichael | Carmichael, CA... ...Culinary Services Manager to lead our dining program, develop... ...and our EPIC ACTS values of Excellence, Personal Investment, Celebration... ...how we lead, serve, and support one another. What You’ll...
Full time
Afternoon shift
Sunol Creek Memory Care
Eastern, KY
1 day ago
Senior HVAC Service Manager
$30 - $45 per hour
...Senior HVAC Service Manager — Founding Team Member Location: Akron... ...Ohio weather included!) ~ Excellent customer service and... ...Prior experience as a lead technician, trainer, or crew... ...benefits package designed to support you and your family:...
Hourly pay
Full time
For contractors
Apprenticeship
Local area
Monday to Friday
Night shift
Weekend work
One Hour Heating & Air Conditioning
Eastern, KY
1 day ago
Director of Resident Services
$91.55k - $119.02k
...Responsibilities Director of Resident Services We are seeking an energetic,... ...feel welcomed, valued, supported, and connected to their... ...experience in a similar role with management experience in an area that... ...project management skills. Excellent communication and listening...
Vi Living
Eastern, KY
2 days ago
Director of Culinary Services
$110k - $123k
...Director of Culinary Services Full Time Charlotte,... ...stewardship, unity, purpose, excellence in service, respect,... .... The Director leads Culinary Services in alignment... ...Lead, coach, develop, and support the Assistant Director, Executive Chef, managers, supervisors, and...
Full time
Afternoon shift
The Sharon at SouthPark
Eastern, KY
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to IT Helpdesk Manager - Lead Support & Service Excellence. Be the first to apply!