Benefits Administrator

Benefits Administrator

Louisville, KY

Onsite | M-F (8 AM - 5 PM)

1-Year W2 Contract (w/ extensions/FTE conversion)

General Summary

The Benefits Administrator is responsible for supporting the administration of employee benefit programs, including enrollment, employee inquiries, insurance billing, benefit records, leave-related communication, reporting, and compliance. This role works closely with HR leadership, employees, benefit carriers, third-party administrators, and internal departments to ensure benefit programs are administered accurately and efficiently.

A major focus of this position will be supporting open enrollment and day-to-day benefits administration, while maintaining accurate employee data and providing a high level of service to employees and internal stakeholders.

Essential Duties and Responsibilities

Benefits Administration

• Assist with the administration of employee benefit programs, including medical, dental, vision, life insurance, short-term disability, FSA, HSA, wellness programs, employee assistance programs, and COBRA.
• Serve as a liaison between employees, benefit carriers, brokers, and third-party administrators.
• Provide employees with information regarding benefit plans, coverage options, enrollment processes, and applicable programs.
• Conduct or assist with benefits orientations and employee education related to available plans and enrollment systems.

Open Enrollment and Plan Support

• Coordinate and support the annual open enrollment process, including preparation of employee communications, enrollment materials, and related documentation.
• Assist employees with enrollment questions and benefit elections.
• Review enrollment data following open enrollment to ensure accuracy and reconcile benefit elections with payroll and applicable plans.
• Assist HR leadership with gathering information related to benefit plan renewals and plan changes.

Billing, Premiums, and Reconciliation

• Review and process insurance premiums, administrative fees, vendor invoices, and benefit-related payments.
• Reconcile benefit premiums and payroll deductions and coordinate with Finance to ensure accurate payment processing.
• Maintain records related to premiums, claims, benefit costs, and retiree payments.

HRIS and Data Management

• Maintain accurate employee benefit records and filing systems.
• Process benefit changes within the HRIS and payroll systems.
• Assist with new hire, termination, and employee demographic updates.
• Maintain accurate employee information including addresses, contact information, payroll deductions, and benefit eligibility data.

Reporting and Compliance

• Prepare and analyze benefit-related reports for HR, Finance, and leadership.
• Assist with regulatory reporting and required employee benefit notices.
• Maintain records and documentation related to HIPAA, ACA, COBRA, benefit eligibility, and other applicable regulations.
• Review benefit documentation for completeness, accuracy, and compliance with established policies and procedures.

Claims, Leave, and Employee Support

• Assist with employee questions related to claims, insurance coverage, deductions, medical leave, return-to-work requirements, and benefit eligibility.
• Process or support claims related to vision, dental, life insurance, and short-term disability.
• Work with employees and carrier representatives to resolve benefit-related issues in a timely and professional manner.
• Provide support related to Medicare coordination and retiree benefit administration.

Additional HR Support

• Assist with employee offboarding and benefit-related documentation.
• Support HR with reporting, data collection, and administrative projects.
• Maintain confidentiality of sensitive employee information.
• Work collaboratively with HR, Finance, employees, vendors, and other internal departments.

Minimum Qualifications

• Associate degree in Human Resources, Business Administration, Public Administration, Psychology, or a related field preferred.
• Minimum of 2 years of professional benefits administration experience.
• Equivalent combinations of education and relevant experience may be considered.
• Experience supporting open enrollment and employee benefit programs.
• Strong customer service and communication skills.
• Strong attention to detail and ability to manage multiple deadlines.
• Experience working with HRIS, payroll, or benefits administration systems.
• Proficiency with Microsoft Office and general business software.

Preferred Qualifications

• Experience working in a public-sector, government, transit, or union environment.
• Experience with ADP or comparable HR/payroll systems.
• Familiarity with benefit regulations, COBRA, leave administration, insurance programs, and retirement plans.
• SHRM-CP, SHRM-SCP, CEBS, or similar HR/benefits certification.

Eight Eleven Group (DBA Calculated Hire) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

ABOUT EIGHT ELEVEN:

At Eight Eleven, our business is people. Relationships are at the center of what we do. A successful partnership is only as strong as the relationship built. We’re your trusted partner for IT hiring, recruiting and staffing needs.

For over 16 years, Eight Eleven has established and maintained relationships that are designed to meet your IT staffing needs. Whether it’s contract, contract-to-hire, or permanent placement work, we customize our search based upon your company's unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation, Eight Eleven finds the people best-suited for your business. When you work with us, we work with you. That’s the Eight Eleven promise.

Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.