Server
Boomarang Diners, Inc.; Boomarang Diner Franchising, Llc
Server
Shawnee, OK 74804
Job Description
Responsible for taking care of all guests.
Greet guests warmly and genuinely.
Treat every guest as a guest in your own home.
Contact is face-to-face with guests from all walks of life.
The purpose of the contacts is to create a satisfied guest to encourage a high level of guest returns.
Servers must accurately take food and beverage orders, and enter them into our system in a timely fashion.
Able to process cash, gift card, and credit transactions.
Memorize our food and beverage menus and make recommendations to guests.
Explain and describe menu items to guests.
Describe preparation methods of menu items.
Promptly deliver beverages and food items to guests.
Provide attentive service to guests by refilling drinks as needed and checking in during meal.
Promptly address guest service issues and refer guests to Leader when necessary.
Maintain top quality assurance and guest service standards.
Maintain a clean and sanitary dining area.
Maintain backup supplies.
Comply with health regulations.
Maintain regular cleaning standards and sanitation levels.
Comfortable working in a fast-paced environment.
Physical stamina to withstand a full shift while standing.
Expected to work in an efficient manner and be a self-starter.
Retain self-composure.
Possess a sense of urgency and timing.
Must be willing and able to follow instructions.
Must have the ability to work calmly and effectively under pressure.
Be willing to work unpredictable hours to fill in for absent staff.
Qualifications
Need to possess exceptional guest service skills, as well as a solid understanding of food handling regulations. Food servers will greet guests and welcome their questions regarding the menu and available specials.
The Server at our Diners play an integral role in ensuring our guests have exceptional dining experiences. The right person will be passionate about food and service, and thoroughly enjoy creating excellent experiences for our guests. The ideal candidate will have a friendly, outgoing disposition, and the ability to learn all duties such as serving, cash and credit card processing, cleaning tables and counters, answering the phone, and greeting guests, in a bustling, fast-paced restaurant setting.
The primary purpose of the work is to provide a pleasant experience, quality food and beverages to guests. This work contributes to the satisfaction of the guests and promotes a positive image for Boomarang Diners.
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