Tour Guide

Job Description

Open a door to an exciting career with HGV REAL Hawaii, our new Real Estate Licensing Program for Sales. At Hilton Grand Vacations, we'll support your journey to obtaining a real estate license and growing into a remarkable sales career – in a place where you're supported and rewarded, surrounded by others who give the same. It's nothing short of a life-changing opportunity. One that will make you happy about what you sell and how you sell it, with integrity, confidence, and pride.

We are seeking high-energy personalities who have a passion for engaging with new potential clients and helping our new owners make memories by enjoying vacations.

As a Tour Guide you will be responsible for driving company success through performing the following tasks to the highest standards:

• Present products and concepts during discussions with clients while touring property locations.
• Present the HGV Max product information accurately to clients as provided on the Company approved fact sheet.
• Participate in department meetings for key information on HGV Max and related updates.
• Complete daily education & study hours towards the state and national real estate coursework curriculum.
• Attend weekly group livestream review sessions, individual progress meetings and complete practice tests with an HGV licensed instructor in preparation for the real estate exam.
• Promote a positive work environment and adhere to HGV core values and policies.
• Perform other reasonable duties by management based on business needs.

Why Team Members Like Working for us:

• Real Estate course is prepaid & incorporated into your paid training.
• Exam and administrative licensing costs reimbursed, provided a passing score is achieved.
• Pay rate is $16 per hour with excellent earnings package.
• Outstanding health care options starting on day one of employment (medical, dental, and vision that encourage preventative care).
• Daily Pay enrollment option for base pay.
• Paid Time Off that allows for adventure, self-discovery, relaxation, or recuperation.
• HGV provides access to outstanding Team Member benefits, discount travel programs and much more! Join HGV to access these premier benefit programs today!
• All new hires are automatically enrolled in the HGV matching 401k Retirement Savings Plan.
• Reward and recognition programs.
• Internal career mobility with a growing company.
• Industry-leading training, top-notch technology, and continuous support.

Responsibilities

As a Tour Guide you will be responsible for driving company success through performing the following tasks to the highest standards:

• Present products and concepts during discussions with clients while touring property locations.
• Present the HGV Max product information accurately to clients as provided on the Company approved fact sheet.
• Participate in department meetings for key information on HGV Max and related updates.
• Complete daily education & study hours towards the state and national real estate coursework curriculum.
• Acquire Hawaii Real Estate License within 6 months
• Promote a positive work environment and adhere to HGV core values and policies.
• Perform other reasonable duties by management based on business needs.

Qualifications

Qualifications - What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• 1+ year(s) of proven sales experience.
• Experience in travel, tourism, hospitality, or customer service-related fields.
• Working independently as well as in a team environment to meet performance metrics associated with the position.
• Ability to resolve complex customer service issues and adapt to changes in a fast-paced environment.
• Obtain a Real Estate license within 6 months of hire date.
• Work a flexible work schedule including weekends and some holidays.
• High school diploma or equivalent.

We are an equal-opportunity employer and value diversity at our company. We prohibit discrimination based on, but not limited to; race, color, religion, sex (including pregnancy, lactation, child birth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.