Staff Clinician - Boston Campus

Staff Clinician/Care Manager

Counseling and Mental Health Services (CMHS), a department within the Division of Student Health, operates as a unified service across the Boston, Grafton, SMFA, and Medford sites. The Boston site serves the in-person needs of approximately 2,500 professional students on the Boston Health Sciences Campus, supports through virtual means the needs of roughly 400 medical students in the Maine medical track, and provides back-up virtual support for the Grafton Campus. The Grafton site provides in-person care for over 500 professional students and virtual support for over 3,000 students on the Boston campus. CMHS is a multicultural team committed to providing safe, inclusive, and culturally informed mental health services, outreach, and training.

What You'll Do

The Staff Clinician/Care Manager provides direct clinical services to students across the Boston and Grafton sites, including individual and group therapy, Initial Consultations, and daytime emergency services. A core component of this role is Care Management, assisting students with off-campus referrals, transitions to community providers, and addressing complex psychiatric or specialized care needs. Additionally, the role executes preventative non-clinical outreach screenings for incoming students and serves as a key liaison for Student of Concern reports. Location: Boston Site (Provides virtual services to the Grafton Site) Schedule: 40 hours/week; 4 days on-site, 1 day remote.

• Direct Clinical Service:
  • Initial Consultations (ICs): Conduct Initial Consultation appointments to determine the most helpful resources and next steps for students, accommodating same-day or next-day appointments.
  • Therapeutic Services: Provide a full range of psychological services, including individual therapy and group therapy, crisis management, and referral.
  • Post-Hospitalization Support: Conduct assessments and facilitate meetings for students returning to campus following a hospitalization or a stay at an off-campus mental health treatment facility to ensure appropriate continuity of care.
  • Student of Concern Response: Manage outreach and follow-up on Student of Concern cases, collaborating with campus intervention teams to facilitate wellness checks and coordinated care.
  • Consultation: Provide clinical consultation to other members of the Tufts community regarding students of concern.
  • Perform other clinical duties as assigned.
• Care Management Appointments & Referral Services
  • Conduct Care Management appointments to assist students in securing long-term counseling or specialized psychiatric care.
  • Monitor and process Protocall after-hours reports to ensure timely clinical follow-up care and linkage to services.
  • Facilitate off-campus mental health referrals and assist students in navigating insurance benefits.
  • Maintain and expand a database of local and regional referral resources, prioritizing high-need and underserved populations.
  • Provide coaching support to help students develop independence in accessing community resources.
• Outreach and Training:
  • Conduct brief, mandatory 15-minute non-clinical outreach screenings for incoming Boston Health Science and Grafton cohorts annually to identify at-risk students.
  • Manage high-volume student interactions during orientation periods while maintaining clinical quality.
  • Collaboration: Collaborate with campus partners to provide mental health consultation and support cross-departmental student wellbeing initiatives.
  • Orientation: Participate in orientation and outreach activities for incoming and returning students.
• Administrative:
  • Documentation: Utilize the electronic medical record system (Medicat One) for scheduling and timely documentation.
  • Prepare monthly and annual reports on care coordination and referral activities for Boston, Grafton, and Maine.
  • Compliance: Complete and maintain clinical documentation in accordance with university policies, procedures, and relevant ethical and legal standards.
  • Meetings: Participate in team meetings, staff meetings, and other departmental meetings as required.
  • Professional Standards: Maintain awareness of legal and ethical principles, best practices, and current developments in the field.
• Emergency Services:
  • Crisis Management: Provide direct assessment, crisis management, and safety planning, including arranging assessments at the ER when indicated.
  • Campus Partnership: Collaborate successfully with other campus services, such as campus police, student health service, and Deans, to manage mental health emergencies

What We're Looking For

Knowledge and experience typically acquired by:

• Master's Degree
• Demonstrated experience and expertise working with diverse populations including, but not limited to, communities of color, LGBTQI+ students, Transgender and non-binary students, as well as students of different ethnicities and immigration histories
• Clinical experience involving brief therapy, preferably with a college student/young adult population.
• Strong generalist experience working with a variety of issues common in college populations, including stress and anxiety management, eating and body image issues, sexual and other forms of trauma, substance abuse, non-suicidal self-injury, suicidality, depression, and mood disorders, attention deficit hyperactivity disorder, autism spectrum disorder, etc.
• Independent MA mental health provider license: LICSW upon Hire

• 3+ years of post-license clinical experience
• Skilled in triage and Initial Consultations, with the ability to quickly determine the best type of service to meet client needs and goals.
• Experience addressing crises in a college or university setting.
• Bilingual/multilingual skills.
• Working knowledge of social service agencies and Medicaid/MassHealth eligibility.

Minimum $74,000.00, Midpoint $92,500.00, Maximum $111,000.00 Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.