Marketing Coordinator

At BEST Digital , we partner with businesses to deliver powerful digital marketing and website solutions that drive measurable results. In this role, you’ll serve as the primary advisor and main point of contact for clients, fostering strong, lasting relationships built on trust and a deep understanding of their goals. You’ll collaborate closely with our sales and creative teams to identify marketing opportunities, oversee project execution, and ensure every client feels supported and valued. Your responsibilities include proactive client communication through calls, emails, and meetings; managing requests via project management tools; and maintaining clear timelines and expectations. You’ll lead website and marketing reviews, share insights, and provide hands‑on support with updates, email campaigns, and other marketing tasks. You’ll also guide clients through onboarding and launch phases, leading kickoff meetings and coordinating with internal teams to deliver exceptional websites and marketing plans on time and to our high standards. Job Responsibilities Maintain product expertise through continued education of our digital products and overall marketing industry news. Onboard new customers, set up kick‑off calls/meetings, set timeline expectations, and maintain outreach to bring the project to fruition. Maintain the CRM with updated customer/contact/company information as those items change to ensure accurate information in the database. Log all communication, activity and tasks daily in the CRM to keep the last contact with each customer current. Complete forms and record logs to create accurate, detailed files for each customer, providing insight into the target audience and expectations discussed. Maintain 100% customer outreach via phone calls and email templates to ensure every customer feels valued by implementing our Reconnect 90 (an everyday 90‑day touchpoint system). Create marketing proposals, upsell and/or new websites/projects as needed. Identify clients needing new websites or have expressed interest in a website redo and nominate them for ourBYB (Be Your Best) program via the sales team. Assist lead BAMs in training and developing future BAMs. Collect payment from customers and implement payment plans for delinquent client outreach. Manage recurring campaigns and schedule content as needed. Review new website designs and updates and ensure accuracy and quality control before sending them to the customer to preview/approve. Monitor client requests and respond promptly. Requirements Excellent communication and interpersonal skills. Strong organizational and project management skills. Proficiency in digital marketing concepts and practices. Ability to work independently and as part of a team. A passion for learning and staying up‑to‑date with industry trends. Ability to multitask, prioritize projects, and meet deadlines with strong attention to detail. Ability to work successfully in a team environment and independently and exercise sound professional judgment. Extensive experience with Excel or Google Sheets. Experience with the following: Facebook Business Manager, Google Ads Manager, Twitter Ads, LinkedIn Campaign Manager, Google Analytics, Google Tag Manager. 401(k) Health insurance Paid time off Work Location: Hybrid remote in Murfreesboro, TN 37128 Seniority level Entry level Employment type Full‑time Job function Marketing and Sales Industries Advertising Services Referrals increase your chances of interviewing at BEST Digital by 2x Get notified about new Marketing Coordinator jobs in Murfreesboro, TN . #J-18808-Ljbffr BEST Digital