Senior Delivery Manager

Senior Delivery Manager

Ciklum is looking for a Senior Delivery Manager to join our team full-time in Poland. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

As a Senior Delivery Manager, become a part of a cross-functional development team engineering experiences of tomorrow.

Requirements:

• 4+ years of experience in IT project delivery, coordination, or team management
• Experience managing or coordinating teams 20+ FTEs
• Exposure to scope control, scheduling, and team coordination
• Solid understanding of Scrum, Kanban, and general Agile delivery lifecycles
• Working knowledge of software development lifecycle and ability to monitor delivery progress (e.g. Scrum burndown chart, Gantt diagram)
• Agile Tools: Azure DevOps (preferably) proficiency for tracking and backlog management
• Reporting: Hands-on experience creating project dashboards and delivery metrics
• Technical Aptitude: Technical background or equivalent experience working alongside dev teams
• Communication: Strong explanation skills and ability to communicate with technical (mostly) and non-technical stakeholders effectively
• Conflict resolution: Proven ability to resolve team conflicts
• Execution: Excellent prioritization and multitasking abilities in high-pressure environments
• Resilience: High stress resistance and composure under demanding conditions
• Working knowledge of team ramp-up, resourcing plans, and staffing
• Intermediate English (B2+) for written and verbal communication

Desirable:

• Familiarity with contract types (SOW, MSA) and how they affect delivery terms
• Basic financial literacy, including gross margin, rate cards, headcount allocation, and budget forecasting
• Experience with AzDO or experience in advanced setup of any task tracking tool for the project
• SAFe certification or experience with it
• Scrum certification
• Bachelor's/Master's in IT, Business, or a similar field
• Agile certification recommended (Scrum Master or ICAgile)
• Foundations in project management methodologies (PMI CAPM or similar) are a plus

What's in it for you?

• Strong community: Work alongside top professionals in a friendly, open-door environment
• Growth focus: Take on large-scale projects with a global impact and expand your expertise
• Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications
• Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies
• Flexibility: Enjoy flexibility – full remote working possibilities
• Care: We've got you covered with company-paid premium medical package through Luxmed
• Benefits: Access the MyBenefit cafeteria platform, allowing you to choose perks that best suit your lifestyle and needs

At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you'll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress.

With delivery centers in Wrocław and Gdańsk, our 300+ professionals in Poland drive forward-thinking solutions for global clients. Join a community where collaboration sparks innovation—and your impact reaches millions.

Explore, empower, engineer with Ciklum!

Interested already? We would love to get to know you! Submit your application. We can't wait to see you at Ciklum.