Printing Company looking for an AMAZING Customer Service Rep

Job Description

Job Description

We're a fresh, young, fast paced company experiencing crazy growth, looking for a unique individual to join our customer service and sales department. Join a small, family-oriented group of people as we continue to lay the foundation of our growing printing company. This is a full time position that will entail many customer service and customer focused duties. Candidates must be engaging, extremely driven, great at time management with minimal supervision, dependable, possess a sense of humor, have great organizational skills, and exhibit the ability to think on their feet and problem-solve on the go.

Our office is a small group of easy going people who only know how to work at one speed. Full Speed. We dress casually, laugh a lot and even swear a little, but we have the detail orientation of air traffic controllers. No frills or fancy work environment, rather, we focus on providing our customers the best experience in our industry, while enjoying ourselves along the way.

Benefits include:

- Medical/Dental/Vision plans
- Profit Sharing bonuses
- No micro-management
- No hard sales
- Drama Free workplace
- No dress code
- Flexible scheduling/hours
- Easy going, fun environment

Responsibilities:

• Handle all customer service inquiries, including explaining all products and services to prospective customers.
• Process all orders from Purchase order to approval of Sales order
• Respond to quote requests
• Establish and maintain friendly relationships with all clients
• Maintain product listings in various industry search sites
• Contribute awesome ideas and insight for developing products/services/policies based on customer feedback
• Above all, the biggest responsibility is to bring value.

Qualifications:

• Previous experience in sales, customer service, or marketing is a plus.
• Ability to thrive in a bonkers fast-paced environment. MUST multitask like a rock star.
• Ability to build rapport with customers. Must be personable, funny, outgoing and focused.
• Excellent written and verbal communication skills.
• Need to be extremely comfortable using a PC including Word, Excel, and Outlook. Experience with Photoshop, Adobe Illustrator or Corel Draw is a HUGE advantage.

We would love to meet with potential candidates that would like to learn more about who and why we are, and exactly what we do.

Company Description

Vault Promotions is a printing/advertising/marketing company that manufactures name badges, tags, plates and signs for the promotional products industry.

Company Description

Vault Promotions is a printing/advertising/marketing company that manufactures name badges, tags, plates and signs for the promotional products industry.