Client Services Associate / Travel (Remote)
HB Travels
Client Services Associate / Travel (Remote)
Mason, New Hampshire, United States
About the Job
About Us: We are a professional travel services organization dedicated to providing clients with exceptional booking experiences and personalized support. By partnering with trusted travel providers, we make planning trips easier, stress-free, and enjoyable.
Position Overview: We are looking for a detail-oriented and customer-focused individual to join our team as a Client Services Associate / Travel. In this role, you will be responsible for assisting clients with their travel needs, handling inquiries, and ensuring smooth booking processes from start to finish.
Key Responsibilities
- Respond to client questions and assist with travel reservations
- Provide guidance on destinations, accommodations, and travel options
- Handle itinerary changes, modifications, and special requests
- Deliver excellent customer service and build positive client relationships
- Stay informed about travel industry updates, policies, and promotions
Qualifications
- Strong communication and interpersonal skills
- Excellent organizational abilities and attention to detail
- Ability to work independently in a remote environment
- Previous experience in travel, hospitality, or customer service is an advantage (but not required)
- Enthusiasm for travel and helping others plan their trips
What We Offer
- Flexible remote work opportunity
- Training and ongoing professional development
- Supportive and collaborative team environment
- Opportunities to grow within the travel industry
- Access to travel perks and discounts (eligibility requirements apply)
Vacancy posted 2 days ago
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