Subaru Warranty Administrator- ONSITE ONLY

Wagner Subaru

Full-Time Subaru Warranty Administrator
Position Summary

We are seeking a detail-oriented and highly organized Subaru Warranty Administrator to manage all warranty claims processing and warranty-related administrative functions for our dealership. The ideal candidate will have dealership experience, strong knowledge of Subaru policies and procedures, and a commitment to accuracy, compliance, and timely submissions.
Key Responsibilities

Process and submit all Subaru warranty claims accurately and within manufacturer timelines
Review and audit repair orders to ensure proper documentation, labor operations, and coding
Verify technician stories, causal parts, and required attachments prior to claim submission
Monitor claim status and resolve rejected or pending claims promptly
Reconcile warranty receivables and maintain clean schedules
Track warranty parts returns and ensure compliance with Subaru retention policies
Maintain up-to-date knowledge of Subaru warranty policies, recalls, campaigns, and service bulletins
Work closely with Service Advisors, Technicians, Parts Department, and Management to ensure proper claim documentation
Prepare and submit warranty cancellations, adjustments, and goodwill claims as needed
Assist with internal and manufacturer warranty audits
Maintain organized digital and physical warranty files in accordance with compliance standards

Qualifications

Previous automotive dealership warranty administration experience required
Previous Subaru warranty experience is strongly preferred
Experience with CDK dealership management system is strongly preferred
Mechanical knowledge or prior automotive service experience is a significant plus
Strong understanding of manufacturer warranty guidelines and claim submission systems
Excellent attention to detail and organizational skills
Ability to manage deadlines and prioritize workload
Strong communication and problem-solving skills
Proficiency in Microsoft Office (Excel, Outlook, Word)
High school diploma or equivalent (college coursework in accounting or business preferred)

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Vacancy posted 1 day ago

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